Meagan Henderson

Your guide to volunteering customer service for Worldpackers

Customer service is both a type of job and a set of job skills. This course explores the skills you'll want to develop while working a customer service job.

Play

Meet the mentor

Meagan Henderson

Hey I'm Meg! I caught the travel bug at 19 and haven't been able to stop. While I do work full time now, my job allows me a lot of freedom for wonderful adventures around the world. I am extroverted, organized and love to capture my experiences through video & photography.


5 lessons • 12min

Getting acquainted in your new position

  • 1min

Working in an unfamiliar place

  • 4min

General customer service tips

  • 2min

Avoiding burnout

  • 3min

Enjoying your volunteer experience

  • 2min

Comments and reviews

Our feedback is all 100% transparent and provided by travelers like you.

4.8
1148 reviews1148

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

Top Endorsements

740 I learned new interpersonal skills

650 I learned basic concepts

481 I learned new technical skills

366 It brought me more self-awareness

347 I discovered useful tools and materials

239 I learned advanced concepts

5

Jessica United States

Good way to learn about customer service skills and tip for work environment not everyone is familiar with

1 day ago

5

Arianna Italy

best videos

5 days ago

5

Yazmin Argentina

Me pareció muy dinámico el curso, fácil para escuchar y aprender

5 days ago

5

Vahit Canada

Good tips for someone volunteering in a hostel.

8 days ago

5

Braedyn Canada

Short and well to the point videos about learning proper costumer service!

9 days ago

5

Mathijs Netherlands

good tips about how to get the most out of your Volunteer experience.

12 days ago

Showing 6 of 1148

See all reviews