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Meagan Henderson

Your guide to volunteering customer service for Worldpackers

Customer service is both a type of job and a set of job skills. This course explores the skills you'll want to develop while working a customer service job.

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Meet the mentor

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Meagan Henderson

Hey I'm Meg! A videographer from Alberta, Canada. I caught the travel bug at 19 and havent been able to stop. While I do work full time now, my job allows me a lot of freedom for wonderful adventures around the world. I am extroverted, organized and love to capture my experiences through video & photography.


What you'll learn:

  • The universal basics for working in customer service
  • How to best tackle the challenge of learning host expectations for your new position
  • What you need to know to do your job correctly and fast and how to avoid burnout so you can perform your best
  •  The best parts of working abroad in a customer service role


Comments and reviews

Our feedback is all 100% transparent and provided by travelers like you.

4.9
24 reviews24

Communication

4.9

Content

4.9

Format

4.9

Learning

4.8

How this course will help you in your development

18 I learned basic concepts

18 I learned new interpersonal skills

9 I learned new technical skills

4 It brought me more self-awareness

3 I learned how to plan my trip

2 I discovered useful tools and materials

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5

Boby Brazil

this course helps me to much ! thanks for all !

1 day ago

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5

Jennifer United States

Great information! Some really useful tips!

2 days ago

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5

Alberto Mexico

I love to learn new skills so i can improve being a volunteer.

3 days ago

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5

Jorge Mexico

Great course for anyone looking to do work exchange that involves customer services such as reception at hostels. Easy content to understand and really gives you an insight as to what you can expect from this type of work. Will definitely use the information I learned through this on my future work exchange trips.

4 days ago

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5

Daniela Brazil

Very nice tips to apply during the worldpackers experience!!!

5 days ago

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5

Carla Brazil

This course shows useful and important information about how to be a better volunteer and have the best experiences

5 days ago

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