Meagan Henderson

Your guide to volunteering customer service for Worldpackers

Customer service is both a type of job and a set of job skills. This course explores the skills you'll want to develop while working a customer service job.

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Meagan Henderson

Hey I'm Meg! I caught the travel bug at 19 and haven't been able to stop. While I do work full time now, my job allows me a lot of freedom for wonderful adventures around the world. I am extroverted, organized and love to capture my experiences through video & photography.


5 leçons • 12min

Getting acquainted in your new position

  • 1min

Working in an unfamiliar place

  • 4min

General customer service tips

  • 2min

Avoiding burnout

  • 3min

Enjoying your volunteer experience

  • 2min

Commentaires et avis

Nos retours sont 100 % transparents et fournis par des voyageurs comme vous.

4.8
(2101 avis)2101

Communication

4.9

Contenu

4.8

Format

4.9

Apprentissage

4.8

Top Endorsements

1319 J'ai appris de nouvelles compétences interpersonnelles

1147 J'ai appris les concepts de base

843 J'ai appris de nouvelles compétences techniques

649 Cela m'a apporté une meilleure connaissance de moi-même

633 J'ai découvert des outils et matériaux utiles

452 J'ai appris des concepts avancés

5

Rafael Mexico

Excelent lessons Megan, thank you so much!

il y a environ 5 heures

5

Rylan United States

It has been a long time since I have been in customer service, so hearing some of these tips were great reminders.

il y a 3 jours

5

Nicole Costa Rica

This was a very useful video because it uses clear examples that make everything easy to understand. By showing both perspectives it really helps us put ourselves in the customer's shoes and see how their reaction is directly tied to our own attitude.

il y a 3 jours

5

Tanille Brazil

super objetivo, com bastante exemplos!

il y a 4 jours

5

Eszter Hungary

The examples were very helpful for me!

il y a 12 jours

5

Luiza Brazil

The course have great tips for my girts time volunteering

il y a 12 jours

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