Help us at our office at the hostel!

3 reviews3

The Exchange

Our fun, friendly hostel on the beautiful island of Roatan could use your help. This volunteer position is in the early evening, from 4-7:30, so the rest of your day is free to enjoy island life. You'll be in the office to assist with any guest questions, greet arriving guests and give them a tour of the hostel, so the owner can get a little down time with her kids.


Title

20 hours of help per week

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and attend to guests.


What you get

1 day off per week

Shared Dorm: Be ready to meet people while staying in a shared dorm.

Cook your own meal: Feel free to prepare your own meal here

Discounts on Restaurants: Yummy! Get discounts and grab a bite.


Requirements

Fluent English and Intermediate Spanish

Over 22 years old


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

There is a 1 month minimum commitment to volunteer with us. Volunteering is a popular option, and we just take a few volunteers at a time. There is a $50 deposit to hold a spot, which is refunded at the end of your stay, provided you arrive at the date planned and stay for the time frame you've committed to.
As a volunteer, you're representing the hostel, both during your shift and on your off time while you're staying with us. We expect our volunteers to be polite and helpful with the guests, and to act in a professional manner.


Activities & Shift

When you start your shift, you can take a walk around the hostel, see if there's any trash that needs to be picked up, give a sweep to the back pool deck, do a quick tidy in the communal kitchen. Any laundry that's still drying should be taken down and folded. Most of the shift is in the office, but if there aren't any guests that need anything, you can also do some weeding and pruning of the gardens in front of the office. You can also take a walk around to let guests know what dinner is being offered, and take photos of guests for up to upload on social media.
In the office, you'll want to write down notes of anything that needs follow up (if a guest gets a rental towel, purchases a water bottle, leaves laundry etc). If a new guest is checking in, you'll need to write down their passport details, show them their room and give them an orientation tour.