Help us at our lovely hostel and enjoy the amazing Cape Town

6 reviews6

The Exchange

We are looking for friendly sociable and vibey people who are willing to help us and make a difference in our lodge - of course, while enjoying the amazing city of Cape Town! The usual volunteer's job is to help us organize our reception tasks (bookings, check-ins, payments) and working in the bar & stock control.


25 hours of help per week

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

Bartending: Make and serve drinks and help maintain the beverages inventory.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Free Laundry: You can use our laundry room freely.

Free Hiking Tours: We’ll take you on excursions and hikes around town. For free!

Free Events: Get free entrance for the best events in town.


Fluent English

Over 18 years old

Be from outside South Africa

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

We require people who are:

• Well presented and rounded
• Passionate about guest service
• Have a flair for interacting with people from all over the world
• Brilliant communication skills
• Team player (There is no "I' in team)
• Reliable - (do what you say and provide solutions not problems)
• Good English (!)
• Flexibility between 8 am and 11 pm daily
• Be proficient on Computers (Excel, Word, Cloud-based systems e.g. Hostel Management Software)
• Self Starters. We have various new projects running. Come make a difference!

We provide free shared accommodation and breakfast for our volunteers. You can use our kitchen and other things that are in the hostel.

Activities & Shift

Your duties will be:


• Check-in guests
• Booking tours for our guests
• Planning activities (e.g. Braai, Pancake Morning or Walking Tours)
• Interacting with our guests


• Serving drinks to guests
• Cleaning
• Stock Control
• Creating a vibe (music etc...)

Hours expected:

Up to 25 hours help a week (4-5 hours, 5 days a week, with 2 days off)

Our Backpackers is a 10-minute walk from the V&V Waterfront at the foothills of Signal Hill. Local restaurants, pubs and a supermarket are a 2-minute walk away. The beaches of Clifton and Camps Bay are a short bus ride away. We have a great bar, a swimming pool, free internet and WiFi and a satellite sports channel tv. We are also a pick-up and drop-off point for the Baz Bus!