Reception: Concierge Volunteer

38 reviews38

The Exchange

We are looking for an awesome Reception Concierge to take on guest inquiries, activity bookings, and guest check-in assistance. You will be the FACE of the company when visitors first arrive and will be responsible for creating the best possible experience for them! The ideal candidate will have a friendly and easy going personality while also being reliable and proactive. Candidate should be able to deal with complaints and give accurate info!

What you offer

32 hours of help per week

Reception: Help with check-ins, check-outs and guest assistance.

What you get

3 days off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Pubs: Get discounts at nearby pubs.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Tours: We’ll take you on tours and rides around town. For free!

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.


Intermediate English and Intermediate Spanish

Over 18 years old

Only hosts solo volunteers (doesn’t accept couples or pairs)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

1-Greeting visitors
2-Respond accurately to visitors questions to ensure our visitors are able
to learn as well as enjoy their tour experience
3-Planning and organizing tours\events around a certain area of interest
4- Offering commentary and interesting titbits of information
5-Dealing with bookings
6-Completing Check-in and Check-out procedures
7-Preparing bills and taking payments
8-Dealing with special requests and answering questions
9-Dealing with complaint or problems
10- 6 week commitment. Program starts on the 1st, 10th, or 20th of every month.

Activities & Shift

The Volunteer will work at Yellow Hostel or Contropedale .


The Volunteer should be :
1- Charismatic with Yellow square smile.
2- Social person and friendly.
3- Intermediate level of English is Must, other languages will be added value.
4- Relevant experience is preferred