Hostel Assistant Caretaker 2


The Exchange

Shady Spruce Hostel serves as 1 of 4 hostels in the remote state of Montana. 60% of our guests represent international travelers looking to explore nearby wilderness, national forests, state lands and national parks in our region. Our host city, Missoula, is a hip & eclectic river-side town, it neighbors native community villages and hosts the University of Montana, many theater/concert venues and a friendly downtown vibe.


Title

5 hours of help per day

Housekeeping: Exchange and wash bed linens. Make the beds.

Reception: Help with check-ins, check-outs and attend to guests.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Administration: Help with booking systems and payments.


What you get

2 days off per week

Shared Dorm: Be ready to meet people while staying in a shared dorm.

Cook your own meal: Feel free to prepare your own meal here

Discounts on Accommodation: Feel free to explore! Get discounts on partner locations.

Free Laundry: There's a special place where all the clothes get cleaned for free.

Bikes at your disposal: Hop on my bike, baby! Free to use bicycles.

Language lessons: Learn or improve your language skills.

Certificate: Get a certificate of completion after you finish your experience.


Requirements

Intermediate English or Intermediate Spanish

Between 23 and 30 years old


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Volunteer travelers hosted here gain first-hand experience with the hospitality & tourism industry. They will agree to thoughtfully/flexibly welcome, accommodate, guide and cross-culture with a traveling community of all ages, from both near and far.
We host 2 volunteer travelers simultaneously; they alternate AM & PM shifts and remain "on-call" outside assigned shifts and days off. Our e-commerce centered hostel prioritizes friendly efficient personal service so proficiency in navigating the internet and reading English is a MUST.
This project is relatively small, licensed to host a maximum of 15 guests nightly.
Host staff serve as local "family", live on site and willingly provide pre-service training, ongoing guidance and necessary support. We encourage both permanent and temporary staff to continue or initiate socially constructive programming at the hostel.


Activities & Shift

Morning shift (10:30 AM-11:30 PM)
Greet guests, verify adequate kitchen cutlery & dish ware availability, load/start dishwasher & in-house laundry machine, re-stock tea/coffee stations, remove restroom trash, buff outdoor gardens/courtyards.

Check-out (11:30 AM-noon)
Access online booking system; verify payments & provide necessary invoices, extend/modify bookings or bid guests "farewell!".

Lunch break (noon-1 PM)

Housekeeping (1 PM-3 PM)
Check for early arrivals. Clear dishwasher/laundry machine, prepare beds in dorms (2) and private rooms (3), deliver/pickup/restock linen inventory, remove room/common area trash, sanitize kitchens, restrooms & common areas, sweep & mop.

Wrap-up (3 PM-3:30 PM)
Begin guest check-in, verify new bookings online, update social media & communicate any shift change notes with volunteer teammate(s).

Evening shift (3 PM-8 PM)

On-call (8 PM-10 AM)


Rules

Both house rules and terms & conditions are subject to change:
https://www.shadysprucehostel.com/reservations/