Reception - Welcome our guests with a massive smile

21 reviews21

The Exchange

You will be the first point for all guests arriving! Help them get set (check in etc.), make them feel at home. Show them the place, explain the concept behind the hostel and make sure all is working well.


24 hours of help per week

Party Promoter: Help organise and promote parties and social activities.

Housekeeping: Help with changing the bed linens and general housekeeping.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

4 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Free Laundry: You can use our laundry room freely.

Free Events: Get free entrance for the best events in town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.


Fluent English

Over 21 years old

Only hosts solo volunteers (doesn’t accept couples or pairs)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

You are the first person new guests meet. Get them checked in and all set to explore London. Where should they go? Where to eat? What do we do during the week (events), where are the shops? How to get to the Canal?

Activities & Shift

You will get training the first week (three shifts) so you are ready for the second week.
The schedule is flexible is made on a weekly basis. You'll do three shifts (3 days) in reception. The rest of the time you are free to explore London, make new friends, and create great memories.

Most important make guests feel relaxed. You know how scary it can be coming to a big city, leaving your home for the first time.


Make people feel at home, London is a big and fast city. The hostel is about having a home base to spend your energy exploring not dealing with administration of accommodation etc.