Guest Entertainment Rep


The Exchange

We live to party and we do it well! For-over 7 years we have been the top party hostel in South East Asia where we live by our motto “Adventure Hard, Party Harder”. We pride ourselves in giving backpackers the best and unique experiences possible. The role of a rep is to set the atmosphere in the hostel at all times and provide assistance to the management team to enable the business to drive revenue through bar sales and tour sales.


What you offer

22 hours of help per week

Tour Guide: Organize and lead tours around the city.

Party Promoter: Help organise and promote parties and social activities.


What you get

2 days off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Free Tours: We’ll take you on tours and rides around town. For free!

Get free drinks or beverages.: Drink up! Get free and tasty drinks for yourself.

Free Parties: Get free entrance for the best parties in town.

Free Events: Get free entrance for the best events in town.

Pub Crawls: Be a part of our pub crawls at local bars!


Requirements

Fluent English

Between 18 and 35 years old

Be from outside Thailand

Only hosts solo volunteers (doesn’t accept couples or pairs)


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

The role of a rep is to set the atmosphere in the hostel at all times and provide assistance to the management team to enable the business to drive revenue through bar sales and tour sales. Your role will be heavily customer service based.

You will need to be self-motivated, dynamic, and hungry to hit targets. Your confidence will shine and your outlook will be 100% positive 100% of the time. You will need to have the ability to deliver top quality guest experience while ensuring you hit your targets every single week.


Activities & Shift

Duties may include, but not limited to;
* Checking in guests
* Promoting and then running tours & events
* Guiding Pub Crawls
* Guiding Island Tours
* Handling complaints
* Encouraging group activities
* Encouraging customers to spend at our facility
* Ensuring customers stay onsite where possible
* Facilitating exceptional customer reviews


Rules

We will provide free housing with all our volunteers who will all live together in a 'Rep House'.
We offer our volunteers a food allowance paid weekly, drinks allowance when on shift and commission