Become part of our team at The Lionfish Hostel


The Exchange

We are looking for happy, friendly, reliable and responsible volunteers to mainly help with the daily tasks around the hostel. Mainly this consists of working the reception or cleaning/housekeeping. If you do have a special skills, please let us know to see if we can make use of it (ex handyperson or art) The work is 5 hours a day 5 days a week. It is important for us that you can work independently and that you are proactive during your shift.


Title

25 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

2 days off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Free Laundry: You can use our laundry room freely.

Pub Crawls: Be a part of our pub crawls at local bars!

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.


Requirements

Intermediate English or Intermediate Spanish

Over 20 years old

Accepts solo applications and also couples and pairs


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

1) Reception:
We are looking for people with experience within hospitality and tourism for our reception. You would need to communicate in both Spanish and English in addition to being a friendly and open person. The task is mainly to check in and out guests, coordinate with the person in cleaning which beds needs to be changed etc. and help out guests with any questions they may have.

2) Cleaning:
If you have cleaning experience or like cleaning, we are looking for you! It is very important for us that our guests finds our hostel clean and nice, and therefore very important for us that our Helpers in cleaning are thorough and wanting to do a good job. Can you imagine something worse than getting shown to a bed that is not made in a room that is dirty? The job itself is not difficult, it is just to ask yourself how you would like things to be if you were a guest.


Activities & Shift

SCHEDULE:
The daily schedule is made up like this:
- Reception shifts: 07:00-12:00, 12:00-17:00, 17:00-22:00
- Cleaning shifts: 07:00-12:00, 12:00-17:00, 17:00-22:00
The work is 5 hours a day for 5 days, so you will during a week have 2 days off.

As you see, the main tasks at the hostel if (not surprisingly) reception and cleaning. The other tasks are more a (very) nice to have than a have to have. We will therefore always fill these up first, but if you have any special talents like photography and art, we will try to have you help us out with that.

For the helpers doing cleaning/reception, we normally make the schedule so that one either does the one or the other for the entire stay with some bar shifts in between. If you have a preference or would like to change, please let us know and we will try to accommodate.


Rules

Our ideal person is one that puts some critical thinking into his/her work and takes ownership of it. If you are in reception, you would ensure that the money in the cashbox adds up with what you are supposed to have, that if a person does not seem to have checked out according to the spreadsheet, you investigate and if it is true you update it putting in a note saying the person needs to pay another day etc, etc. Also, you have control over which rooms have been cleaned and you have checked it has been done properly before giving the guest the room/bed. For cleaning, if you see a thing laying around for half a day, pick it up. If there is a stain on the wall, clean it up and you are not afraid of scrubbing. Think like a guest having high standards!