Apoyo Recepcion

4.5
15 reviews15

Host & Team

4.5

Hours & Tasks

4.0

Hostel

4.5

Learning & Fun

4.5

How this experience will transform you

1 Meeting international travelers

1 Meeting locals

1 Practicing Spanish

1 Practicing English


Brazil

1

Is was my first time traveling and using Worldpackers. The travel itself was amazing! The people who works in the hostel was great, but the host confuses volunteers and employees. I loved the experience, but not because of him, unfortunately. I wouldn't recommend people to be a volunteer in this hostel. It made me feel stressed and disappointed.

almost 4 years ago


Ari replied

Hi, I'm the host. I wish Andrea would have told me this personally and at the beggining of her stay, we saw each other every day. We host a lot of people and most leave very happy with their experience. I always have interviews and explain the jobs the volunteers will have, no surprises. In her case, the job was to organize parties/get-togethers and to serve breakfast. I have very clear the difference of a volunteer and a worker, but we are strict on volunteers being punctual and taking their duties seriously. In these aspects, there are no differences between workers or volunteers.
Still, this is a good opportunity to improve our recruiting and be very clear to future worldpackers about our expectations

Brazil

5

Ari, the owner and all the guys in the staff, including the volunteers was really amazing... the hostel localization is perfect to you stay in Santiago. I stayed for few days, but I've learned thinly that I'll use for my whole life.

about 4 years ago


Ari replied

Pedro! thanks a lot for your work and visit here, we are missing you!

Brazil

4

I had a very good experience meeting so many people. This hostel has preety good common areas and it's really easy to make friends and have great conversations.
Most of the staff (all the girls) were really awsome!... All the guys need to work on their behaviour towards girls... Unfortunatly this was a downside. But I believe the worldpackers have talked to them about it and that they had some kind of internal meeting to solve this.

Anything you need you can talk to the worldpackers and they will help you for sure (They once answered me around 7 am and helpd me!)

Enjoy Santiago!

over 4 years ago


Ari replied

We are a hostel that receives a lot of volunteers (around 3 per month), both men and women. We look for people who is socially active and that can engage in good vibes with the other staff and our loved guests. We tolerate no agression to guests nor staff by our paid staff, volunteers and/or guests. Hence, I strongly disagree to the generalization that Alice is publishing. As the hostel owner and being one of the "guys" mentioned in her comments, I never had any inconvenient with her nor I saw any problem with the rest of the staff (on the contrary, they usually hung out together, including taking organized tours), until she reported to me via email that she had left the hostel the previous day, a week before her agreed period, for a problem she had with one other volunteer. We definetly don't agree with the way she decided to handle this issue. Finally, the other female volunteers that worked with us for the same period never reported any problem with the rest of the staff

Mexico

4

The staff at the hostel are really amazing. For me it was a great expirience and it made me grow in so many ways. I really loved my stay in here. Totally recommend it.

over 4 years ago


Ari replied

Thank you! We really enjoyed our time with you too!

Brazil

5

it was amazing! great staff, great people, great hostel: an
awesome experience!

about 5 years ago

Chile

3

Es un lugar increíble, conocí deferente tipo de culturas personas de Alemania, Canadá, Suecia, Francia, Italia etc etc... en verdad fue una experiencia maravillosa me encantó ya que me dio una perspectiva de vida diferente... Me encantó el hostal y la vibra que hay en el muchas gracias a todos...

9 months ago

Ecuador

5

Es un excelente lugar me habría gustado mucho poder quedarme más tiempo, las actividades son sencillas, la carga horaria está muy bien organizada, las instalaciones muy confortables y acogedoras.. Formamos un muy buen equipo, todos colaboramos entre nosotros. Se percibe un ambiente muy amigable con el equipo de staff y demás voluntarios.. Pude aprender mucho de mis compañeros y de los huéspedes, tambien hacer buena mistad con cada uno de ellos.
Me llevo muy buenos recuerdos y gratas experiencias, volvería din dudarlo y recomiendo Santiago Backpackers al 100%. 😁

about 1 year ago

Brazil

4

Minha primeira experiência não poderia ter sido melhor. A equipe fixa do hostel me acolheu como parte da família, foram pacientes comigo, me ensinaram espanhol. Além disso, me tornei amiga de vários hóspedes.

Em relação as tarefas, elas são tranquilas, e os horários podem ser negociados. O hostel também está super bem localizado no centro de Santiago.

Levarei essa experiência para sempre comigo. De verdade foi um grande aprendizado e uma alegria. Recomendo a todos passarem um tempo nesse lugar.

about 1 year ago

Brazil

5

A Catha é uma líder, realmente muito profissional e sempre disposta a ajudar. A staff como um todo é uma família, sempre ajudaram quando precisei, sem falar nos voluntários maravilhosos que me ajudaram nesta primeira experiência. O hostel é muito bom, vai deixar saudades.

about 1 year ago

Brazil

5

Toda la experiencia me gustó mucho. Las tareas son muy suaves, solo necesitaba mantener el desayuno en orden y restablecerlo, y al final hacer la limpieza de la cocina, lo cual no tiene ningún misterio.
La estructura del hostal también es genial, al igual que el STAFF. Tenemos descuentos y entramos gratis para muchas fiestas.
Al final, fue una gran experiencia.
¡Gracias Backpackers por contribuir positivamente a mi viaje!

about 1 year ago

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