Reception Help Needed for Bookings & Helping our Guests

"$" 50

Hostel San Cristobal de las Casas, Mexico
9 reviews9

2 travelers applied this week

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What you offer

Hours per week

Help out and collaborate with your host only a few hours per week.


Help with check-ins, check-outs and attend to guests.


Help with booking systems and payments.

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What you get

Days off per week

Have some time off for yourself, go explore the city or rest for a while.

Shared Dorm

Be ready to meet people while staying in a shared dorm.

Team Dorm

You're part of a team! Get to know them in your dormitory.


Get your free breakfast, the most important meal of the day.


Free lunch is served y'all, get yours!

Discounts on Parties

Party on! Get discounts and party all night long.

Discounts on Drinks

Drink up! Get discounts and order a few drinks.

Discounts on Tours

Don’t miss a thing! Get discounts and enjoy your free time.

Free Laundry

There's a special place where all the clothes get cleaned for free.

Free Drinks

Drink up! Get free and tasty drinks for yourself.

Free Parties

Party on! Get free parties and party all night long.

Free Events

Be part of something! Get free events.

Yoga classes

Namaste! Join our yoga classes and transform your health.


Worldpackers team will guide and advise you before, during and after your trip.

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Verified Hosts

All hosts are checked by our team & ambassadors to ensure high-quality listings.

Worldpackers Insurance

If you are unhappy with your host, we will pay for your accommodation.

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The experience

Help us in Reception to keep all our bookings organised, check-in guests, give the information about the City, show them the Hostel's facilities and be the first person to welcome them and make them feel like Home! Tasks include: organise bookings, answer emails, answer the phone, book tours and do check-ins and check-outs.

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The experience

  • Intermediate English or Intermediate Spanish

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Stay at least
4 weeks

Talk to confirmed travelers to this position

9 Reviews

Host & Staff

Hours & Tasks


Learning & Fun


I had nothing but good things volunteering at Puerta Vieja, it’s quite a nice place to enjoy San Cristóbal and meet the most valuable people; employees and volunteers co-work so well there so you can have a tight relation with locals and learn a lot from them. As in the most of the places, there are stuff that could be better, but they offer you much more than the basics, I totally recommend to become a volunteer in this hostel.
Thank you very much for the experience.

13 days ago


En general fue bastante buena la experiencia. El equipo de voluntarios como mi familia, la comida muy rica por Juanita, el ambiente con los huespedes y los momentos compartidos. Las actividades en el bar cada dia y sus cenas!

about 1 month ago


Solo tengo buenas razones para decir que fue una de las mejores experiencias que tuve en México, ademas de que el hostal es un paraiso, todos me recibiran muy bien y agradezco por lo que vivi y los amigos que hice!
Gracias Puerta Vieja!
Espero un día regresar!

3 months ago


Fue mi primer experiencia con Worldpackers y estuvo realmente genial. El hostel es lo máximo, el intercambio es realmente justo. La comida es lo mejor que existe y las personas que me llevo en el corazón son hermosas.

4 months ago


Como hostel es una cosa increíble, excelente precio, limpio, amplio, un increíble punto de reunión 💙 Como voluntariado, genial, todo el staff es como una familia y como tal siempre se busca convivir y querer a las personas aunque sean diferentes a ti. Me voy feliz, con una gran experiencia, nuevos amigos y un amor que no puedo explicar con palabras por SanCris y Puerta Vieja.

4 months ago
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About Puerta Vieja Hostel

  • Hosted by Daniel

  • New
    Recently Online
  • Response Rate: 100%
  • Response Time: Less than a day

About the host

Our Hostel is a brand-new Hostel in San Cristobal de Las Casas, Chiapas; Mexico. We opened our doors back on November 20th, 2012. San Cristobal de Las Casas has been awarded as the Most Magical Village in Mexico for 2011-2014, so the city can offer so many different ways to live: culture, arts, music, nature and a great chance to meet people from all around the world and to share experiences. Our Hostel is just 2 blocks from mainsquare and ...

About the host
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