Connecting with people - Receptionist

4 reviews4

The Exchange

You will oversee the coordination of the reception and ensure efficiency. Organise and manage the business from the front line and communicate in a way that reflects Rosemary's playful and professional manner. We love new ideas and innovative ways of running our project, so get creative! With autonomy, you will be given the support and opportunity for the development you want. Get in touch to find out more about the role. :)


Title

32 hours of help per week

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and attend to guests.


What you get

2 days off per week

Team Dorm: You're part of a team! Get to know them in your dormitory.

Tent: A billion stars over your head and a comfy tent to sleep in.

Breakfast: Get your free breakfast, the most important meal of the day.

Lunch: Free lunch is served y'all, get yours!

Cook your own meal: Feel free to prepare your own meal here

Discounts on Restaurants: Yummy! Get discounts and grab a bite.

Free Tours: Don’t miss a thing! Get free tours and explore.

Free Hiking Tours: Keep your feet moving! Get free hiking tours and exercise yourself.

Free Parties: Party on! Get free parties and party all night long.

Free Events: Be part of something! Get free events.

Bikes at your disposal: Hop on my bike, baby! Free to use bicycles.

Surfboards: Right on, dude! Free to use surfboards.

Yoga classes: Namaste! Join our yoga classes and transform your health.

Surf lessons: Hang loose, mate! Join our surf classes.

Dance classes: Rock your body! Join our dance classes.

Holistic Therapies: Join activities related to self-knowledge and meditation.

Certificate: Get a certificate of completion after you finish your experience.


Requirements

Fluent Portuguese and Fluent English


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

We expect all volunteers to work for 28 hours a week, but we do ask that you are flexible so that we can maintain a high standard of delivery. This sounds like a big commitment, but we genuinely care about your well-being and self-development so we promise to always maintain open and honest communication to ensure you are happy. :)

Generally speaking, we do 5 days a week. This isn’t a strict rule as we appreciate it’s important to have time off to fill your time how you please.

Our standard volunteer roles require a minimum time commitment of 4 weeks. For managerial and skilled roles we require 6 weeks and 12 weeks for receptionists.

We will try to make sure you feel happy and confident with whatever you are doing. In return we ask you to turn up energised, open-minded and willing.


Activities & Shift

As a Rosemary receptionist you will be performing standard reception tasks such as check-ins, check-outs, reservations and email responses. You will also be communicating with team members of different departments to keep them informed about relevant events and communication. As the receptionist you will be the first point of call for online and telephone inquiries so will need to feel comfortable with answering questions independently. You will also often be answering questions from guests who may need certain amenities or tourist information.

You will spend your time working from a computer in the front of house as well as making and receiving phone calls. Most of your responsibilities revolve around communicating with people efficiently and with a friendly manner.


Rules

We like to party. We like to enjoy the delights of life in every aspect, but we also believe in balance. We ask everybody inside the Rosemary grounds to refrain from drinking alcohol, using illegal drugs and using profanity. Of course you have a choice to do whatever you would like outside of Rosemary, we just want to maintain Rosemary's sanctity to be enjoyed as a peaceful, natural and productive oasis.

Once you have read and understood everything, we will invite you to complete an online application form. If you are successful with that, we'll then arrange a video call to get to know you better.