ITH Colive Balboa Park

Job Description

Guest Service Host Job Responsibilities Include:

-Bringing positive energy and great local knowledge about San Diego to all travelers who visits.
-Welcome and host guests at reception according to company standards
-Maintaining organization and coordinate procedures for daily arrivals
-Embrace company culture to develop and maintain positive working relationships
-Maintain a safe, clean and friendly environment for world travelers
-Support team to reach daily and annual goals-Show warm gratitude to thankful guests
-Assist guests with miscellaneous concerns so they have a wonderful stay, follow up to ensure each has been met to guests' satisfaction-Sell beds and rooms to guests without reservations
-Be prepared for sold-out situations and obtain alternative accommodations for guests with reservations
-Operate efficiently with our Property Management System
-Run and check daily reports-Supply guests with directions and information
-Arrange transportation and activities for guests
-Count and secure bank at beginning and end of shift
-Follow company policies and procedures
-Process payments and provide change
-Assist management in motivating and coaching employees; serve as a role model for other employees
-Protect company assets-Stand, sit, or walk for an extended period of time throughout the shift
-Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds.
-Perform other reasonable job duties as requested by Managers

Reception Shifts are 8 hours long. You can work from 3 to 5 shifts per week. Depending on the schedule.
Housekeeping Shifts are 4 hours long.

The room and board has the value of $750 (96 hours of labor per month). The Cultural Exchange room is shared between 6 members. You also get free breakfast everyday from 6 am to 10 am, free dinner 6 x per week and free laundry.

Is asked for this position that the employee cook one time a week for the whole hostel. Training will be provided.
Is asked for this position that the employee run one activity with our guests per week and some activities you can even get money to run it!

Pay rate is $11 per hour.

To be considered for the position, please send a cover letter and let us know why you think you would fit in with our culture and be an ultimate host receptionist for world travelers arriving here in San Diego.
Thanks for your interest in joining our team!

ITH Family International Travelers House is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. International Travelers House does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. All candidates considered for the position must be able to legally work in the United States.

Cultural Exchange members instantly become part of our family and get to enjoy all the great perks just like our guests. Volunteers are a crucial part of our team and we all work together to make sure we are creating great experiences for our guests! Our motto is "work hard, party harder!" Fun is our middle name, however, we know that we also have to work hard when on duty. Joining the ITH family will be the best experience of your life!


35 avaliações35

Anfitrião & Equipe


Horas & Atividades




Aprendizado & Diversão




L'ostello manca d'igiene, è incasinato e le persone fanno buon viso a cattivo gioco. I managers con cui mi sono interfacciato sono poco flessibili e troppo autoritari. Non hai la sensazione di stare in un team ma di lavorare per qualcuno. Occhio a Robinson. Il carico di lavoro è tanto e non sono flessibili per quanto riguarda gli shifts come invece succede in altri ostelli. C'è di meglio in giro su tutti i fronti. Possono arrivare anche a ricattarti subdolamente. Sicuramente riceverò una recensione per le due volte che sono sparito non a causa mia ed impossibilitato a lasciare alcun messaggio

1 ano atrás



My experience at Balboa Park was great! The managers and the whole staff were super kind to me and it sure helped a lot to improve my english.
Thank you ITH family :)

1 ano atrás

África do Sul


I had an unbelievable time in San Diego and was so sad when my time was cut short. I was a part of the social media team and Bobby was great with communicating what we needed to do on a weekly basis and the managers on site were also very understanding and communicative. Hours are fair and you have enough time to explore, socialise and enjoy your time!

If given the opportunity I would 100% go back to ITH Balboa!

mais de 1 ano atrás



I have to clean two bathroom, kitchen and make all the 5 beds, 3-4 loads of laundries carrying from one floor to another floor all by myself, it took me 4.5 hours to finish. The manager asked me how do you feel? How did it go? I said I am exhausted. Then she fired me. Her reason was that I do not like the hostel and that my personal stuffs everywhere in the room. If you want volunteers to like your hostel, treat us with respect. My stuffs isn’t everywhere in the room, there is a small counter besides my bed that no one uses, I put my stuffs on it. Worst experience, horrible, inhuman.

mais de 1 ano atrás



My time at ITH Colive Balboa Park was very rewarding for me because I was able to improve my English, meet new friends, new places and good times in San Diego, I recommend it 100%.

mais de 1 ano atrás

Ideal para você se estiver procurando por

Contato com a natureza

Cidade Média / Pequena



Esportes de Aventura