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Como Voluntario de Recepción y Administración, serás la cara y el corazón de nuestro hostal. Este es un puesto social y orientado a los detalles que combina la interacción en la recepción con el apoyo administrativo detrás de escenas. Darás la bienvenida a los huéspedes, gestionarás los registros de entrada y salida, ayudarás con las reservas y ayudarás a que todo funcione sin problemas en un ambiente relajado.
27 horas de ayuda por semana
Tareas Domésticas: Ayuda haciendo las camas y tareas domésticas.
Turno Nocturno: Ayuda con las tareas nocturnas y haz el lugar más relajante para todos.
Administración: Ayuda con el sistema de reservas y los pagos.
Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.
1 dia libre por semana
Habitación compartida: Tendrás una cama en un cuarto compartido con otros viajeros.
Puedes usar libremente nuestra lavandería.: Hay un lugar especial donde se lava la ropa sin costo.
Tours gratis: Te llevamos a tours y paseos por la ciudad, GRATIS.
Bicicletas a tu disposición: Puedes usar nuestras bicicletas cuando quieras.
Internet Básica: Internet de velocidad básica para trabajar remotamente
Inglés Intermedio
Admite voluntarios solos (no admite parejas o dúos)
Vuelos, Seguro de Viaje, Transporte Interno y Visa
We expect our volunteers to be responsible, present, and engaged during their shifts. You’ll be part of a small team, so your role matters — not just for admin tasks, but for the overall vibe of the place.
You should be:
Punctual – showing up on time helps everyone.
Friendly and approachable – guests often ask for tips or just want a chat.
Detail-oriented – booking info, money handling, and shift notes matter.
Calm under pressure – sometimes it gets busy; a cool head helps.
Proactive – if something needs doing, don’t wait to be asked.
Respectful – of guests, teammates, the space, and the community.
No need to have prior hostel or reception experience — we’ll train you. But being comfortable on a computer and confident in communication goes a long way.
Checking emails and managing reservations (Booking.com / Hostelworld)
Guest check-ins and check-outs
Answering questions and helping travelers feel welcome
Light admin tasks: updating spreadsheets, organizing key deposits
Monitoring petty cash and recording it
Helping with light housekeeping (Monday cleaning & laundry)
Maintaining cleanliness in reception and bathrooms
Turning on/off A/Cs, lights, and fans at scheduled times
Keeping the whiteboard updated with notes for team coordination
Some times doing tours for guests or sitting at the pool
1. Be Reliable
Show up on time. Can’t make it? Let us know early.
2. Do Your Job Properly
Follow the task list. Ask if unsure. No half-jobs.
3. Keep It Clean & Chill
Respect quiet hours. Clean up after yourself. No partying in volunteer rooms.
4. It’s a Work Exchange
We give you a bed—you give your time and effort. No-shows = no stay.
5. Be Great with Guests
Stay calm, helpful, and professional. Call staff if there's a problem.
6. Respect Each Other
No drama. No gossip. Talk to staff if there’s an issue.
7. Stay Safe
No drugs. Drink responsibly. No drunk or hungover shifts.
8. Look After the Hostel
Lock up. Report problems or anything suspicious.
9. Represent Us Well
Be respectful, friendly, and appropriate.
10. Break the Rules = You're Out
We’re chill—but effort and respect are non-negotiable.
