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Brésil
Almost everything was ok but I had a little problem with communication with bar manager and receptionist. Free parties is too strong to describe what happens there, because we work every party days(that is Thursdays and Fridays)and they have passive aggressive behavior if you drink. But the work is easy, and even if it's crowded it's fine, you just need to be proactive. Besides that, Naples is amazing and people in general too, I recommend stay based there and travel around by train. Italian food is the best!
il y a plus de 3 ans
Hi Camila,
thanks for your time and your review.
We're so glad you enjoyed Naples and that you've had a good time.
Just to be clear, before the confirmation, during the call we always inform the volunteers about the tasks, about what we ask from them (e.g. events). On the other hand, we offer so many things besides the stay, in terms of services, food and hospitality making you feel part of a family, also happened in your case.
That said, we are truly sorry and surprised by both the assessment and your words. Misunderstandings could happen, but that was not the case. However, if you had doubts or something you didn’t like, everything has a solution, just talk about it at the right time and in person. But we want to reiterate our values and way of working: be fully available, clarity, professionalism and welcoming; at the same time have a job well done by volunteers.
We thank you once again for your time spent with us.
We wish you the best for your future!
OB Staff
