Discover the amazing vibe of Cancun being a reception manager

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El intercambio

Our awesome Hostel has always been known for the amazing vibe we've managed to create & maintain over the course of more than 9yrs now. We need truly energetic, passionate people to help keep this place going & maintain our high standards of customer service (93% rating on HostelWorld!)! This position is help Reception Managers, but you won't be limited to them. You may also take other volunteer shifts to switch things up a bit during the week.

Que ofreces

32 Horas de ayuda por semana

Turno Nocturno: Ayuda con las tareas nocturnas y haz el lugar más relajante para todos.

Limpieza: Ayuda a limpiar la cocina, dormitorios, baños y áreas comunes.

Tareas Domésticas: Ayuda haciendo las camas y tareas domésticas.

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

Que obtienes

3 dias libres por semana

Habitación del equipo: Tendrás una cama en un cuarto compartido con otras personas.

Desayuno: Tienes derecho a desayunos gratis cada día de tu estadía.

Almuerzo: Tienes derecho a almuerzos gratis cada día de tu estadía.

Cena: Tienes derecho a cenas gratis cada día de tu estadía.

Descuentos en fiestas: Obtén descuentos en fiestas y clubes cercanos.

Descuentos en restaurantes: Obtén descuentos en restaurantes cercanos.

Descuentos en tragos: Obtén descuentos en comidas y bebidas de nuestro bar.

Descuentos en tours: Obtén descuentos en tours y excursiones de la ciudad.

Tours gratis: Te llevamos a tours y paseos por la ciudad, GRATIS.

Tragos gratis: Obtén tragos y comidas gratis.

Fiestas gratis: Obtén pases gratis a las mejores fiestas de la ciudad.

Eventos gratis: Obtén pases gratis para los mejores eventos de la ciudad.


Inglés Intermedio o Español Intermedio

Entre 18 y 35 años

Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

Programa detallado

Volunteers must take 4 shifts of 8hrs a week (roughly 32hrs/week) in exchange for free accommodation, free breakfast & free dinner, seven days a week.

Shifts are assigned every day at 10:30am at the volunteer meeting, for the next 24hrs. In order to request & receive a shift, volunteers must be present at the meeting. Shifts are assigned in order of shift-priority until all volunteers have received a shift, or no volunteer is willing to take the shift on offer.

Upon arrival, we open a ‘tab’ for you via leaving your passport with management (as travelers do at the Hostel who don’t settle up upon check-in). A reception manager will put a volunteer slip into the passport & put it into a safe we have on-site. Under special circumstances, a $100 USD deposit & alternative photo ID may be left in lieu of a passport.

This a vol. position, but extra income can be made from commissions

Actividades & Turnos

Reception Managers should be especially dynamic, proactive, and willing to roll with the punches and cover any task necessary to help the team.
A positive and responsible attitude, and the ability to work as a team are a must.

Tasks that Reception Managers are expected to fulfill with us depend on the specific shift they take, but generally include:
- Must be able to use a computer, scanner and Whatsapp
- Manage the volunteer team at the Hostel
- Checking in and out our guests
- Keeping enough change on hand for daily operations of the Hostel
- Must be responsible for maintaining the cash organized (in multiple currencies)
- Booking Tours and Activities
- Assist in identifying and training new volunteers
- Be capable of cleaning rooms, toilets, changing beds, or anything that may be necessary
- Must have experience with customer service.
- Multilingual skills are highly valued


We are NOT a drug-friendly Hostel. Getting shitfaced is A-Ok, but on the legal stuff only. Anyone found with drugs will be asked to leave.