ITH Colive Balboa Park

Job Description Guest Service Host Job Responsibilities Include: -Bringing positive energy and great local knowledge about San Diego to all travelers who visits. -Welcome and host guests at reception according to company standards -Maintaining organization and coordinate procedures for daily arrivals -Embrace company culture to develop and maintain positive working relationships -Maintain a safe, clean and friendly environment for world travelers -Support team to reach daily and annual goals-Show warm gratitude to thankful guests -Assist guests with miscellaneous concerns so they have a wonderful stay, follow up to ensure each has been met to guests' satisfaction-Sell beds and rooms to guests without reservations -Be prepared for sold-out situations and obtain alternative accommodations for guests with reservations -Operate efficiently with our Property Management System -Run and check daily reports-Supply guests with directions and information -Arrange transportation and activities for guests -Count and secure bank at beginning and end of shift -Follow company policies and procedures -Process payments and provide change -Assist management in motivating and coaching employees; serve as a role model for other employees -Protect company assets-Stand, sit, or walk for an extended period of time throughout the shift -Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. -Perform other reasonable job duties as requested by Managers Reception Shifts are 8 hours long. You can work from 3 to 5 shifts per week. Depending on the schedule. Housekeeping Shifts are 4 hours long. The room and board has the value of $750 (96 hours of labor per month). The Cultural Exchange room is shared between 6 members. You also get free breakfast everyday from 6 am to 10 am, free dinner 6 x per week and free laundry. Is asked for this position that the employee cook one time a week for the whole hostel. Training will be provided. Is asked for this position that the employee run one activity with our guests per week and some activities you can even get money to run it! Pay rate is $11 per hour. To be considered for the position, please send a cover letter and let us know why you think you would fit in with our culture and be an ultimate host receptionist for world travelers arriving here in San Diego. Thanks for your interest in joining our team! ITH Family International Travelers House is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. International Travelers House does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. All candidates considered for the position must be able to legally work in the United States.

Cultural Exchange members instantly become part of our family and get to enjoy all the great perks just like our guests. Volunteers are a crucial part of our team and we all work together to make sure we are creating great experiences for our guests! Our motto is "work hard, party harder!" Fun is our middle name, however, we know that we also have to work hard when on duty. Joining the ITH family will be the best experience of your life!


27 avaliações27

Anfitrião & Equipe


Horas & Atividades




Aprendizado & Diversão




I was supposed to volunteer for 1 month, but I ended up staying only 2 weeks, because even though I was well received by people, I didn't feel good at all in the hostel environment. The work demand is too heavy to be done by just one person and this effort is not worth it, as the good part of living in a hostel is not found there. There are way much more colive residents than travelers, so unfortunately there's no hostel vibe!

1 mês atrás

Estados Unidos


ITH Balboa Park is a great place to meet both local San Diego residents (colives) as well as international travelers. The managers at ITH Balboa Park were absolute gems and really do a wonderful job of making the place feel like home. I made so many friends while I was there that I am hoping and planning on returning sometime soon!!

1 mês atrás



This place is amazing, I learned a lot and the staff and all the people are very nice people, I really like this place! :)

2 meses atrás



This is not a hostel, there are not travelers there, so there's not a vibe of cultural exchange in the place. Nobody wants to participate in the activities, even though the managers try everything to organize them.
The staff room is very small for six people and it doesn't have a window. The staff members are constantly causing drama and the workload is a lot.

3 meses atrás



Aubrey and Kayla so cute persons, I love meet them, the guest are so adorable, make me feel in family team.

4 meses atrás

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