Discover the amazing vibe of Cancun being a reception manager

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Our awesome Hostel has always been known for the amazing vibe we've managed to create & maintain over the course of more than 9yrs now. We need truly energetic, passionate people to help keep this place going & maintain our high standards of customer service (93% rating on HostelWorld!)! This position is help Reception Managers, but you won't be limited to them. You may also take other volunteer shifts to switch things up a bit during the week.

Como você ajuda

32 horas por semana

Turno da Noite: Ajude nas tarefas noturnas e garanta a tranquilidade dos hóspedes

Ajuda na Limpeza: Ajude a limpar cozinhas, quartos, banheiros e outros espaços.

Tarefas Domésticas: Ajude a trocar roupas de camas e a manter um ambiente arrumado.

Recepção: Ajude recebendo e atendendo hóspedes.

O que você recebe

3 dias livres por semana

Quarto da equipe: Você terá uma cama em um quarto compartilhado, ou seja, irá dividir o quarto com outras pessoas.

Café da manhã: Você ganha café da manhã gratuito todos os dias que ficar aqui.

Almoço: Você ganha almoço gratuito todos os dias que ficar aqui.

Jantar: Você ganha jantar gratuito todos os dias que ficar aqui.

Descontos em festas: Ganhe descontos em festas e baladas nas redondezas.

Descontos em restaurantes: Ganhe descontos em restaurantes nas redondezas.

Descontos em drinks: Ganhe descontos em drinks ou bebidas do nosso bar.

Descontos em tours: Ganhe descontos em tours ou passeios pela cidade.

Passeios de graça: Te levamos para fazer tours e passeios pela cidade. De graça!

Drinks de graça: Ganhe free drinks ou bebidas.

Festas de graça: Ganhe entrada gratuita para as melhores festas da cidade.

Eventos de graça: Ganhe entrada gratuita para os melhores eventos da cidade.


Inglês Intermediário ou Espanhol Intermediário

Entre 18 e 35 anos

O que não está incluso

Passagens, seguro viagem, transporte e visto


Volunteers must take 4 shifts of 8hrs a week (roughly 32hrs/week) in exchange for free accommodation, free breakfast & free dinner, seven days a week.

Shifts are assigned every day at 10:30am at the volunteer meeting, for the next 24hrs. In order to request & receive a shift, volunteers must be present at the meeting. Shifts are assigned in order of shift-priority until all volunteers have received a shift, or no volunteer is willing to take the shift on offer.

Upon arrival, we open a ‘tab’ for you via leaving your passport with management (as travelers do at the Hostel who don’t settle up upon check-in). A reception manager will put a volunteer slip into the passport & put it into a safe we have on-site. Under special circumstances, a $100 USD deposit & alternative photo ID may be left in lieu of a passport.

This a vol. position, but extra income can be made from commissions

Atividades & Turnos

Reception Managers should be especially dynamic, proactive, and willing to roll with the punches and cover any task necessary to help the team.
A positive and responsible attitude, and the ability to work as a team are a must.

Tasks that Reception Managers are expected to fulfill with us depend on the specific shift they take, but generally include:
- Must be able to use a computer, scanner and Whatsapp
- Manage the volunteer team at the Hostel
- Checking in and out our guests
- Keeping enough change on hand for daily operations of the Hostel
- Must be responsible for maintaining the cash organized (in multiple currencies)
- Booking Tours and Activities
- Assist in identifying and training new volunteers
- Be capable of cleaning rooms, toilets, changing beds, or anything that may be necessary
- Must have experience with customer service.
- Multilingual skills are highly valued


We are NOT a drug-friendly Hostel. Getting shitfaced is A-Ok, but on the legal stuff only. Anyone found with drugs will be asked to leave.