Hospitality Boot Camp: Learn from the Best in Sofia! Hostel N1 🔝

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About the experience in: Sofia, Bulgaria

Ukraine

5

My experience at this hostel turned out to be much more than just a volunteering opportunity. From the very beginning, I was welcomed into an incredibly warm, open, and genuinely human atmosphere, where every person feels valued and respected.
I would especially like to mention Alex, who is an exceptionally communicative, open-minded, and kind person. He is always willing to explain things, answer questions, and help you understand even the smallest details of the work. His openness and willingness to share his knowledge helped me feel more confident and gradually become more independent in my

21 days ago

About the experience in: Sofia, Bulgaria

Italy

5

Hi, I'm Claudio, I stayed at this well-kept hostel in August. Don't worry about the tasks, they are quick and easy. The schedules have always been respected. The best part was meeting so many people from all over the world. I recommend it

about 2 months ago

About the experience in: Sofia, Bulgaria

Japan

5

I had verrry good experience in this hostel. I definitely recommend it! Everyone lovely and friendly I made a lot of friends and memories in here. This experienced became my big memory in my chronicle! I've never forget! Nina, Dima, Alex and every thier families are friendly comely warm very welcoming. Thanks support a lot! I'm coming back again! Everyones are helping! Thanks a lot! I love this hostel!♥️

2 months ago

About the experience in: Sofia, Bulgaria

Korea, South

5

This is my first world packers experience. the hostel is located right in the center of sofia, and i had chance to meet many people from different countries!! and too much talk about english!! and i learned about many things about mind control you will probably work with dina and nina since nina does not speak english, and she seem to be little strict but i believe it becomes easier with time. I also wanted to apologize if i seemed sensitive to her. Thanks to fellow volunteers elena,leon,natty sofia always stay in my mind and i hope to visit again🇧🇬🇧🇬🇧🇬😚😚

6 months ago

About the experience in: Sofia, Bulgaria

Argentina

5

Alex was very kind, understanding, and easy to communicate with.
He was flexible and showed a great attitude, which I really appreciated.
I would definitely recommend this hostel and would be happy to connect again in the future.

10 months ago

About the experience in: Sofia, Bulgaria

Spain

2

I did 10 volunteer projects -5 hostels- and I have to say my stay at Hostel N1 was the worst.

The room is very small, cold, heating only at night at 18º, laundry once per week, dried in a humid and cold attic. Clothes come out humid and smelly.

Nina and Alex have often changes of humour, they are strict and disrespectful as soon as you make a single mistake. They are constantly watching you through the cameras. It is mad.

The work is hard and they have rules for everything, but the rules for themselves are flexible. They really wanted a 5 star review on the last day. Too late.

9 months ago


Alex replied

Disappointing reaction. Our review reflects facts: Borja missed 20% of work hours for personal tasks. Our EU-standard heating and laundry are flexible; we provide extra heaters or dryers upon request. The best proof of our fairness is his partner, Angela. She followed the same rules, was dedicated, and deservedly received 5 stars. Ratings must be earned through reliability. We provided bonuses, but our feedback was ignored. Volunteering is about mutual respect, which was missing here.

About the experience in: Sofia, Bulgaria

Belgium

2

Although rating a place can be cold,I consider that honesty prevail to help further volunteers.Alex the owner never properly introduced himself in person and barely says hi when around, Nina is a lovely cheerful woman with whom it is nice to share complicity and laughter when not switching into a strict and bossy tone when stressed.I can’t pretend that is has not affected my stay.The rules are not a problem(they work both ways tho).Trust issues are for sure. Contradicting you in front of guests to bargain good reviews is something I completely disagree with. As you feel stupid and disrespecte

10 months ago


Alex replied

You speak about honesty and trust, which we also value. That is why criticism should be based on clear facts. You say rules “work both ways”, yet mention trust issues without explaining what broke that trust. Nina is responsible not only for a friendly atmosphere, but also for order and task control, which sometimes requires firmer communication. A 2/5 rating is surprising, especially considering the flexibility you were given. Constructive feedback helps improve, subjective frustration does not

About the experience in: Sofia, Bulgaria

Israel

5

Hi, my name is Leo. It's my first time volunteering and I'm truly thankful for the experience. Nina "The Mom" and her daughter in law Dina treated me like family — always helpful, always making sure I had food, comfort, and everything I needed. Sofia surprised me with its amazing hikes, friendly people from all around the world, and a peaceful vibe. The job became easy once I mastered the routine. Grateful for everything. Recommended and I will come back later ✈️🫶🏼❤️

11 months ago


Alex replied

Come visit us anytime, we will always be very glad to see you again 🥰

About the experience in: Sofia, Bulgaria

Brazil

5

The hostel has a great atmosphere, with well-established rules, and there are always great people arriving from all over the world. So it's a great place to make friends and meet new people.

about 1 year ago

About the experience in: Sofia, Bulgaria

Italy

5

My experience at Hostel N1 was truly enjoyable and enriching. The atmosphere created by the guests was amazing, I had the chance to meet some truly wonderful people. The work at the hostel is very well organized and quite structured. High standards are expected in every aspect, from reception duties to cleaning. At first, it might feel a bit demanding, but after a few days, you get into the rhythm and understand how to carry out your tasks efficiently and confidently. The managers: Alex, Nina, and Dina are always available and supportive, ready to help whenever needed. Thanks for everything!!

about 1 year ago

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