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Receptionist for Boutique Hotel in the Colombian Amazon

5.0
(40 reviews)40

The experience

We are seeking international volunteers to support the hotel's daily operations: managing reservations, coordinating check-in and check-out, guest service, and providing operational support to the local team. You will have an immersive experience in the Amazon, developing skills in boutique hospitality, customer service, and organization, while contributing to an authentic and sustainable experience for our guests.


What you offer

25 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

Bartending: Make and serve drinks and help maintain the beverages inventory.


What you get

1 day off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Tours: Get discounts for tours and excursions around town.

Free Laundry: You can use our laundry room freely.

Pick Up: We will pick you up when you arrive, and take you to our property.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.

Fast Internet Access: High-speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely


Requirements

Fluent Spanish or Fluent English

Between 23 and 35 years old

Welcomes solo volunteers, couples, and partners of volunteers

Travel insurance

Mandatory volunteer introduction video


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

• 1 día libre por semana para explorar el Amazonas y descansar.
• Alojamiento compartido: Cama en habitación privada
• Desayuno, y almuerzo diario incluido durante toda tu estadía.
• Uso libre de cocina equipada para preparar tus propias cenas y comidas
• Internet de alta velocidad, ideal para trabajo remoto.
• Espacio de trabajo dedicado, cómodo y tranquilo para concentrarte.
• Descuento en tours por el Amazonas
• Transfer in del aeropuerto - hotel.


Activities & Shift

Las actividades se desarrollan principalmente en turnos de mañana y tarde, con apoyo ocasional según la ocupación del hotel. Las tareas incluyen la gestión de reservas, coordinación de check-in y check-out, atención a huéspedes internacionales, apoyo en la organización operativa diaria y comunicación con el equipo local. También participarás en la mejora de procesos y en asegurar una experiencia cálida y organizada para cada huésped.
Apoyo de traduccion en el taller de manos ancestrales de 1horas.


Rules

• Responsabilidad, puntualidad y actitud proactiva.
• Excelente trato al huésped y comunicación respetuosa con el equipo.
• Nivel intermedio de inglés (otros idiomas son un plus).
• Cumplir con los horarios y tareas asignadas.
• Mantener orden y cuidado de las áreas comunes.
• Interés por el intercambio cultural y la vida en la naturaleza.