🏨🌍 Front desk support & guest experience | Experience the hostel vibe
The experience
We are seeking support for the hostel's operations, especially at the front desk and guest services. You will also help with reservations management, administrative support, cleaning of common areas, and kitchen assistance. You will work rotating shifts (morning, afternoon, or night) in a dynamic and collaborative environment. Experience a true cultural exchange with travelers from around the world.
What you offer
24 hours of help per week
Night Shift:
Help with night shift tasks and create a relaxing environment for guests.
Tour Guide:
Organize and lead tours around the city.
Administration:
Help with booking systems and payments.
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
1 day off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Team Dorm:
You will have a bed in a shared room, which means you will share the same room with other people.
Breakfast:
You are entitled to a free breakfast, every day of your stay.
Lunch:
You are entitled to a free lunch, every day of your stay.
Dinner:
You are entitled to a free dinner, every day of your stay.
Discounts on Drinks:
Get discounts for drinks and beverages from our bar.
Discounts on Tours:
Get discounts for tours and excursions around town.
Free Laundry:
You can use our laundry room freely.
Free Tours:
We’ll take you on tours and rides around town. For free!
Free Hiking Tours:
We’ll take you on excursions and hikes around town. For free!
Free Events:
Get free entrance for the best events in town.
Yoga classes:
Take free yoga classes at our place.
Fast Internet Access:
High-speed internet for you to work remotely
Dedicated Workspace:
Specific space for you to work remotely
Requirements
Fluent English or Intermediate French
Between 21 and 60 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
European Union Passport
United States visa or citizenship
Travel insurance
Mandatory volunteer introduction video
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
At our hostel we aim to create an authentic, collaborative, and enjoyable experience for both guests and volunteers. Here you will not only support in daily operations, but you will also be part of a multicultural environment where you can meet travelers from all over the world.
The program is designed for you to develop skills in hospitality, customer service, and operational management, while enjoying the experience of living in one of the city’s most dynamic areas.
Activities & Shift
The main activities include:
• Reception support (check-in, check-out, and guest assistance)
• Management and follow-up of reservations
• Basic administrative support
• Cleaning and maintenance of common areas
• Kitchen support (simple tasks)
• Interaction with guests to improve their experience
Shifts are assigned on a rotating basis:
• Morning
• Afternoon
• Night
We aim to maintain a balance between work and free time.
Rules
• Responsibility and punctuality in the assigned shifts
• Proactive attitude and good willingness to work in a team
• Respectful treatment towards guests and staff
• Maintain order and cleanliness in shared areas
• Clear communication in case of any situation or change
• Adhere to the established schedules