Give us a hand with cleaning and reception in São Paulo :)
The experience
Charming hostel located in a trendy neighborhood in the West Zone of São Paulo.
The position consists of performing tasks such as:
- Cleaning (bathrooms, kitchen and rooms) and;
- Reception (check-in, check-out, reservations, respond to WhatsApp, count minibar stock).
We do not offer breakfast; we provide the basic items for you to prepare your meal, rice, beans, pasta, sugar, oil and salt.
What you offer
30 hours of help per week
Cleaning:
Help clean the kitchen, bedrooms, bathrooms and common areas.
Housekeeping:
Help with changing the bed linens and general housekeeping.
Administration:
Help with booking systems and payments.
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
3 days off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Team Dorm:
You will have a bed in a shared room, which means you will share the same room with other people.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Requirements
Beginner English and Intermediate Portuguese
Between 21 and 45 years old
Welcomes solo volunteers, couples, and partners of volunteers
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
We always receive 6 or worldpackers simultaneously who stay accommodated in a shared room (8 beds) or in a volunteer room that accommodates 3 people. The collaborative schedule is weekly and announced every Friday.
The work to be carried out refers to performing check-in/check-out (we use the HQ system), responding to emails and social media, answering the phone, and, if needed, helping with cleaning, especially on Sundays.
Activities & Shift
Reception activities include: performing check-in, check-out, guiding guests about tours, nightlife and restaurants, asking a few questions at the checkout of service evaluation and suggesting reviews. The shifts are 28 hours per week.
The reception shift varies between 4h and 12h, totaling 28 hours per week.
Rules
Volunteer Rights
• Accommodation during the period this term is in effect, in a shared room, in the bed assigned by the hostel.
• A locker, the one corresponding to your bed.
• We do not offer breakfast; we provide the basic items for preparing your meal: rice, beans, pasta, sugar, oil and salt.
• Enjoy the hostel's common facilities, the same offered to all guests.
Volunteer Duties
• Fulfill 28 hours per week of collaborative work.
• During your collaborative shift, the volunteer should present themselves punctually, willing, sober, with clean clothes.