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Hospitality & Guest Experience Volunteer


The experience

Join our vibrant bar, hotel, and restaurant in Tam Coc, Ninh Binh! We’re looking for friendly, energetic volunteers to help with bartending, guest entertainment, serving, and promoting our social atmosphere. Enjoy working at a beautiful location with the biggest pool in Tam Coc and stunning VIP spaces. Shifts start from 6pm, max 25 hours/week.


What you offer

25 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

Party Promoter: Help organise and promote parties and social activities.

Administration: Help with booking systems and payments.

Bartending: Make and serve drinks and help maintain the beverages inventory.


What you get

2 days off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Parties: Get discounts at nearby parties and clubs.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Pubs: Get discounts at nearby pubs.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Laundry: You can use our laundry room freely.

Bikes at your disposal: You can use our bikes any time you want.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely


Requirements

Fluent English

Between 18 and 78 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Our volunteer program is centered around hospitality, social interaction, and creating memorable experiences for guests. Volunteers become part of our team, helping bring energy to our bar, restaurant, and pool area. You will support daily operations while also engaging with guests, promoting events, and helping build a lively atmosphere. We aim to create a balance between work, cultural exchange, and free time to explore Tam Coc and surrounding areas.


Activities & Shift

Shifts begin at 6:00 PM and are scheduled 5 days per week, with 1–2 days off. Total working hours will not exceed 25 hours weekly, with each shift lasting around 4–5 hours (typically 6:00 PM – 10:00/11:00 PM). Daily tasks include preparing the bar area before service, assisting bartenders with basic drink preparation, taking and serving food and drink orders, and engaging with guests to create a friendly, social atmosphere. Volunteers may also help invite guests to join evening activities, promote events, and support themed nights, music events, or small parties. At the end of each shift, volunteers assist with light cleaning, organizing the workspace, and resetting the area for the next day.


Rules

Shifts start at 6:00 PM and are scheduled 5 days per week, with at least 1 full day off (sometimes 2 depending on the schedule). Total working time will not exceed 25 hours per week, with each shift lasting approximately 4–5 hours (typically 6:00 PM – 10:00/11:00 PM). Before service, volunteers help set up the bar and dining areas (stocking supplies, preparing simple ingredients, arranging seating). During service, tasks include assisting bartenders with basic drinks, taking and delivering orders, clearing tables, and actively engaging with guests to create a fun, welcoming atmosphere. Volunteers also help promote the evening vibe by inviting guests to join activities, socializing, and supporting events such as music nights or themed parties. After service, duties include light cleaning, organizing the workspace, and resetting for the next day.