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Guest reception, & hospitality ecosystem operations assistant

4.5
(11 reviews)11

The experience

We run a coliving in Mexico City and need someone reliable to manage guests and operations. Tasks include check-ins, guest communication, reservations, payments, and administering booking platforms. You’ll also coordinate tours, guide simple activities, and help build partnerships with unique stays and experience hosts across Mexico to offer co-hosting and management services.


What you offer

25 hours of help per week

Tour Guide: Organize and lead tours around the city.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Administration: Help with booking systems and payments.


What you get

2 days off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Laundry: You can use our laundry room freely.

Free Tours: We’ll take you on tours and rides around town. For free!

Free Parties: Get free entrance for the best parties in town.

Free Events: Get free entrance for the best events in town.

Bikes at your disposal: You can use our bikes any time you want.

Yoga classes: Take free yoga classes at our place.

Dance classes: Take free dance classes at our place.

Language lessons: Take free language classes at our place.

Holistic Therapies: You can take part in any of our therapeutic activities for free.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely


Requirements

Fluent Spanish or Fluent English

Between 18 and 35 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Coliving focused on real operations: guest flow, platform management, and partnerships. You’ll be involved in bookings, payments, experiences, and building relationships with hosts and operators.


Activities & Shift

Check-ins/check-outs, guest support, managing reservations and payments, updating booking platforms, coordinating tours, guiding activities, outreach to hosts, and maintaining clean shared spaces.


Rules

Be punctual with guests. No missed check-ins. Keep spaces clean daily. Communicate clearly. Respect privacy. Follow processes. Be proactive in outreach and accurate in platform updates. Execution matters.