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Help with Guest Services & Front Desk at a Modern Pod Hotel 🌍🛎️


The experience

Pod-Inn Hotel is seeking a motivated and enthusiastic volunteer to assist the Hotel Manager in the day-to-day operations of our cozy and innovative pod hotel. This job provides an excellent opportunity for hands-on experience in hospitality management, guest services, and hotel operations. The ideal candidate shall have a passion for hospitality, strong organizational skills, and a keen attention to detail.


What you offer

30 hours of help per week

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Housekeeping: Help with changing the bed linens and general housekeeping.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Free Laundry: You can use our laundry room freely.

Certificate: Get a certificate of completion after you finish your experience.

Fast Internet Access: High-speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely


Requirements

Intermediate English

Between 18 and 40 years old

Only hosts solo volunteers (doesn’t accept couples or partners)


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Pod-inn Hotel is looking for a volunteer to fill a staff gap. We offer a free stay in one of our pods as an exchange for work. The stay includes free breakfast, wifi, workspace, and free laundry.

5 shifts per week from 11pm to 7am


Activities & Shift

- Front Desk Reception: Assist with check-ins and check-outs, handle guest inquiries, and provide excellent customer service at the front desk.
- Guest Assistance: Provide support to guests during their stay, including training them on how to use various hotel appliances and equipment.
- Facility Inspections: Regularly inspect equipment, appliances, and facilities to ensure everything is in working order and report any issues.
- Supplies Management: Help with inventory management, ordering new supplies, and ensuring the facility is well-stocked with necessary items.
- Breakfast Service: Assist in the preparation and serving of breakfast in the mornings to ensure a smooth and enjoyable experience for guests.
- Housekeeping Oversight: Inspect the cleanliness and organization of rooms, showers, washrooms, and common areas to maintain a high standard of cleanliness.
- Maintenance Oversight: Ensure that the hotel is kept in good shape by assisting with minor maintenance tasks or reporting major issues to the appropriate personnel.
- Customer Experience: Engage with guests to ensure a positive and enjoyable stay, addressing any concerns promptly and professionally.
- Social Activities: Assist in preparing social activities to the guests such as movie night, gaming, art workshops & classes, etc.


Rules

- Front Desk Reception: Assist with check-ins and check-outs, handle guest inquiries, and provide excellent customer service at the front desk.
- Guest Assistance: Provide support to guests during their stay, including training them on how to use various hotel appliances and equipment.
- Facility Inspections: Regularly inspect equipment, appliances, and facilities to ensure everything is in working order and report any issues.
- Supplies Management: Help with inventory management, ordering new supplies, and ensuring the facility is well-stocked with necessary items.
- Breakfast Service: Assist in the preparation and serving of breakfast in the mornings to ensure a smooth and enjoyable experience for guests.
- Housekeeping Oversight: Inspect the cleanliness and organization of rooms, showers, washrooms, and common areas to maintain a high standard of cleanliness.
- Maintenance Oversight: Ensure that the hotel is kept in good shape by assisting with minor maintenance tasks or reporting major issues to the appropriate personnel.
- Customer Experience: Engage with guests to ensure a positive and enjoyable stay, addressing any concerns promptly and professionally.
- Social Activities: Assist in preparing social activities to the guests such as movie night, gaming, art workshops & classes, etc.