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Villana Hostels is located in the heart of the historic center of Santa Marta and is inspired by the stories of the first adventurers who arrived on the Colombian coast. We are proud to be an intercultural space where everyone is welcome. We are looking for volunteers to assist at the reception during the agreed hours, providing warm and friendly service to both guests and the hostel community.
24 hours of help per week
Night Shift: Help with night shift tasks and create a relaxing environment for guests.
Administration: Help with booking systems and payments.
Reception: Help with check-ins, check-outs and guest assistance.
4 days off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Breakfast: You are entitled to a free breakfast, every day of your stay.
Discounts on Tours: Get discounts for tours and excursions around town.
Free Laundry: You can use our laundry room freely.
Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.
Certificate: Get a certificate of completion after you finish your experience.
Fast Internet Access: High-speed internet for you to work remotely
Fluent Spanish or Intermediate English
Between 20 and 40 years old
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
We offer accommodation in shared lodging with other volunteers, up to 4 per room. We provide unlimited access to the hotel's social areas such as the TV area, the jacuzzi, or the volunteers' kitchen; in return we ask for your collaboration to cover the reception shift at the agreed schedule.
- System opening and validation of bookings
- Communication with the housekeeping department to notify about breakfasts or scheduled bathroom cleanings
- Direct communication with guests to resolve their requests
- Processing payments and reservations
- Respond to WhatsApp messages and guests' requests
- The use of illicit substances on the premises is prohibited; we prohibit fights and workplace harassment of other colleagues, including improper behavior, sexist comments, or mistreatment.
- Proper use of the hotel's facilities must be ensured.
Many worldpackers have been applying to this position recently. The host will probably not be able to respond to all of the applications, so we recommend that you also apply to other hosts in our community and not just this one :)
