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🏔️☕ Experience Life at a Mountain Pousada

4.5
(24 reviews)24

The experience

We’re looking for communicative and responsible volunteers to help with reception, guest service, and breakfast operations. This is a great opportunity to learn about hospitality, customer service, and the day-to-day management of a guesthouse while enjoying an authentic experience in one of the most charming regions of the state. ✨🌿🏡☀️


What you offer

25 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

3 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Free Laundry: You can use our laundry room freely.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely


Requirements

Beginner Portuguese or Beginner Spanish

Between 18 and 35 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Our volunteer program offers the opportunity to experience the daily life of a family-run inn, learning in practice about hospitality, customer service and hotel operations.

The volunteer will be part of the team's routine, assisting with activities such as guest reception, breakfast preparation and service, organization of the spaces, and support in tidying the rooms.

More than a work-for-housing exchange, we aim to create a welcoming environment based on respect, collaboration and good coexistence. This is an excellent opportunity for those who wish to develop service skills, meet new people and experience the routine of an inn in the midst of the region's tranquility and charm.

We value communication, commitment and willingness to learn. In return, we offer an enriching experience, contact with different cultures and the opportunity to be part of our team during your stay.


Activities & Shift

Working hours will be approximately 5 to 8 hours per day, depending on demand and the inn's occupancy.

The schedules may vary according to operational needs and will always be arranged in advance between the team and the volunteer.

Activities may take place in the morning, afternoon or early evening periods, including weekends and holidays, according to the previously defined schedule.

We aim to maintain clear and organized communication so that the experience is positive for both volunteers and the inn's team.


Rules

* Treat guests, staff and other volunteers with respect and courtesy.
* Adhere to the schedules established in the timetable.
* Keep shared spaces clean and organized.
* Do not receive visitors without prior authorization.
* Do not consume alcoholic beverages or other substances during working hours.
* Inform in advance of any absence or need to change the schedule.
* Take care of the equipment, furniture and other assets of the inn.
* Maintain appropriate personal presentation during service to guests.
* Respect the guests' quiet and tranquility, especially at night.
* Follow the directions of the team responsible for the inn.