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Reception & Housekeeping Volunteer – Help Us Create a Great Guest

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The experience

We are looking for a friendly, responsible, and motivated volunteer to join our team and support both reception and housekeeping activities.

In this role, you will help welcome guests, assist with check-ins and basic guest communication, provide information about our place, and support the daily organization of our space. You will also help with housekeeping tasks such as preparing rooms, keeping common areas clean.


What you offer

25 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Free Laundry: You can use our laundry room freely.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely


Requirements

Intermediate English

Between 18 and 70 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Join our hospitality team and be part of creating a warm, organized, and welcoming experience for our guests. This program combines reception and housekeeping responsibilities, giving volunteers the opportunity to learn and participate in different areas of daily operations.

You will support guest arrivals, help with communication, answer basic questions, and contribute to a positive atmosphere. You will also assist with maintaining clean and comfortable rooms, organizing common areas, and helping the team keep the space running smoothly.

This experience is ideal for travelers who enjoy meeting people, learning about hospitality, and contributing to a friendly environment. By joining us, you will exchange cultures, develop new skills, and become an important part of our community.


Activities & Shift

As a Reception & Housekeeping volunteer, you will support our daily hospitality operations and help create a great experience for our guests.

Activities may include:

Welcoming guests and helping with check-in/check-out

Answering guest questions and providing basic information

Supporting communication between guests and the team

Helping organize reservations and daily tasks

Preparing rooms and making sure they are clean and comfortable

Changing bed linens and maintaining guest areas

Keeping common spaces tidy and welcoming

Assisting with general organization around the property

Shifts:The schedule will be organized with the team and usually consists of a few hours of help per day. Shifts may include morning or afternoon hours depending on guest arrivals and daily needs. Volunteers will have free time to explore the area, relax, and enjoy the experience.


Rules

To ensure a respectful and enjoyable experience for everyone, we ask our volunteers to follow these guidelines:
• Be punctual and responsible with agreed shifts
• Treat guests, team members, and other volunteers with respect
• Be friendly, professional, and welcoming at reception
• Keep guest information and private matters confidential
• Follow housekeeping standards and team instructions
• Keep rooms and shared areas clean and organized
• Take care of the property, equipment, and shared spaces
• Communicate openly about schedules, questions, or any issues
• Respect quiet hours and the comfort of guests and volunteers
• Work with a positive attitude and support the team when needed

We value teamwork, respect, and a good atmosphere so everyone can have a great experience.