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Head Rep

5.0
(42 reviews)42

The experience

Lead our rep team and help create an unforgettable hostel experience! As Head Rep, you’ll supervise reps, assist with training, monitor KPIs, coordinate schedules, support daily operations, and work closely with management. We’re looking for an organised, proactive leader with great communication skills who enjoys motivating others and creating a fun, welcoming atmosphere for guests.


What you offer

25 hours of help per week

Party Promoter: Help organise and promote parties and social activities.


What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Discounts on Parties: Get discounts at nearby parties and clubs.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Tours: We’ll take you on tours and rides around town. For free!

Free Parties: Get free entrance for the best parties in town.

Free Events: Get free entrance for the best events in town.

Fast Internet Access: High-speed internet for you to work remotely


Requirements

Fluent English

Over 21 years old

Only hosts solo volunteers (doesn’t accept couples or partners)


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Join our Head Rep program and take on a leadership role in a vibrant hostel community. You’ll help manage the rep team, support daily operations, and ensure guests have an amazing experience through events, engagement, and a welcoming atmosphere. This is a great opportunity to develop leadership, hospitality, and management skills while living alongside travellers from around the world.


Activities & Shift

Activities include leading and supporting hostel events, welcoming guests, organising social activities, promoting a fun and inclusive atmosphere, training and supporting reps, and helping management with daily operations. Shifts vary and may include mornings, afternoons, evenings, and weekends, with flexibility required to support hostel events and peak guest times.


Rules

Program Rules

* Be punctual and reliable for all scheduled shifts.
* Maintain a positive, professional, and respectful attitude.
* Represent the hostel in a friendly and welcoming manner at all times.
* Communicate any issues or shift changes with management as early as possible.
* Follow all hostel policies and local laws.
* Treat guests, staff, and fellow reps with respect and inclusivity.
* No excessive alcohol or drug use while on shift or representing the hostel.
* Complete assigned tasks and help maintain clean, organised shared spaces.
* Support the team and contribute to a positive hostel community.
* Failure to meet expectations may result in removal from the program.