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Brazil
The Hostel was incredible for my first experience as a volunteer, I believe it will be for those looking for a well-located, calm place. I recommend it to responsible people. There are no ticks, nothing is damaged, the room is comfortable, it has 3 windows and ventilation! Ozana was hospitable, the hostel has a beautiful structure, the garden became my pride, I loved taking care of the plants. Tasks, days off, scheduled hours respected. AD: there is good communication!! does maintenance at the Hostel, yes! teaches and gives the necessary orientations. I got good tips; the hostel, Arraial do Cabo are in my heart; I made friendships in Arraia
12 days ago
Bruna, we want to thank you from the bottom of our hearts for all the dedication, kindness and partnership during the period you were with us!
It was a joy to have you as part of our team and of the hostel's day-to-day life. Your willingness to help, your desire to learn, and your positive energy made all the difference!
We hope this experience has been as special for you as it was for us. May you take with you many good memories, friendships and learnings from your time at Arraial do Cabo! Come back soon!
Brazil
15D, mostly calm, the schedule was respected, I missed organization and management of the place; at times the hostel was left with no one present. I do not agree with the hygiene and maintenance practices. Even with little experience, I trained two volunteers. I found a tick on my body, I did not report it immediately but when another girl found one in the morning we filed a formal complaint, we moved to another room, we had communication problems, they tried to blame previous volunteers for the bug and then accuse me, I tried to talk, they advanced my departure without informing me.
about 2 months ago
We feel that the situation has turned out to be quite unpleasant, because you could have told us as soon as you noticed what happened with the tick. If you were already feeling dissatisfied or uncomfortable, you could have talked to us or chosen to end the experience, instead of staying and sharing negative comments with the other volunteers. From the beginning we have sought to act with transparency, dialogue and respect, and we are very sorry to realize that this transparency was not reciprocated.
Brazil
I arrived and there was no one to greet me. The volunteers have not received training.
Room: mattresses and pillows with signs of mold.
Ticks: another volunteer and I found ticks on our bodies, even though we hadn't done any hikes. We reported them immediately, but we had to insist to get a different room, in addition to them trying to accuse us of bringing ticks.
Treatment: after we talked about the situation, the person in charge reacted poorly, showed no concern at any moment and said we should leave.
Unfortunately, I did not feel welcomed, safe or respected during the experience.
about 2 months ago
You were welcomed and trained by a person who had already been with us before. We have no complaints about mold on the mattresses or pillows. Your profile photo was taken here on the beach, where there is a tick infestation. A volunteer found a tick after returning from the beach, but only reported the fact a week later, when you also found one. It is not possible to determine the origin of the parasites. As soon as we knew, we acted immediately. Your assessment, like the others, is vindictive.
Brazil
My experience at the hostel was brief, but all activities were well described and the schedules/shifts respected. Although there were no guests during the stay, the other volunteers and I shared duties to keep the place clean and organized, so my biggest exchange of experience occurred with them. The site's infrastructure needs periodic maintenance, which is not performed. The volunteer shared room has no conditions to be used, moldy mattresses and pillows, a lot of termite damage and no ventilation.
about 2 months ago
Yolanda, it's surprising to hear you claim that the room has no ventilation, since it has three large windows visible from inside and outside, which can be opened or closed, as well as a fan! We have never had complaints about termites or inadequate facilities. Our hostel periodically undergoes renovations and improvements. Perhaps, because it's your first experience, your expectations were different from our offering. We provide shared accommodation for volunteers, not luxury lodging.
Argentina
The experience at the hostel is very calm, the shared spaces are large and the location is very good, near the beach. The tasks are calm and the hours are respected :)
2 months ago
Daiana, we do not understand the criticisms about commitment, flexibility and socialization. We have always accommodated, when requested, your requests to change schedules and days off. Regarding socialization, perhaps the issue is linked to our access rule: at the hostel only guests and volunteers stay. Friends, companions, or external visitors do not enter to stay or socialize, for safety and access control. Nevertheless, we still consider you a good volunteer.
Many worldpackers have been applying to this position recently. The host will probably not be able to respond to all of the applications, so we recommend that you also apply to other hosts in our community and not just this one :)
