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The General Assistant provides support in the daily operations of the establishment, collaborating to maintain a clean, organized environment and offering quality service to guests.
Main responsibilities:
Support front desk staff in daily tasks, including basic guest assistance, guidance, information recording, and other administrative activities when required.
Perform cleaning and maintenance tasks
6 hours of help per day
Arts: Help with painting, graffiti, sculpting or drawing.
Painting & Decorating: Help with painting or decorating the property facilities.
Building & Repairing: Help with a wide range of repairs or building.
Gardening: Help grow plants and cultivate gardens
2 days off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Lunch: You are entitled to a free lunch, every day of your stay.
Discounts on Tours: Get discounts for tours and excursions around town.
Free Laundry: You can use our laundry room freely.
Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.
Basic Internet Access: Basic speed internet for you to work remotely
Intermediate English or Intermediate Spanish
Between 24 and 35 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
Flights, Travel Insurance, Internal Transportation and Visa
The Volunteer Program offers nationals and foreigners the opportunity to experience a cultural exchange while supporting the daily operations of the establishment. Volunteers collaborate in different areas of the hostel in exchange for the benefits established by the administration, always under an environment of respect, teamwork and responsibility.
Volunteering does not constitute an employment relationship. Participation is voluntary and governed by the terms and conditions agreed by both parties.
The volunteer is offered lodging and a daily lunch during working days (5 days).
Benefits:
Accommodation.
Use of the common areas.
Access to a shared kitchen.
Wi-Fi.
Discounts or additional benefits, when applicable.
Activities:
Support at reception and basic guest service.
Check-in and check-out.
Response to guest inquiries.
Cleaning of bathrooms, kitchen and common areas.
Preparation and supervision of rooms.
Organization of supplies and basic inventory.
Light maintenance when necessary.
Collaboration in social activities or events at the hostel.
Other tasks related to the operation of the establishment.
Shifts:
Rotating shifts of 6 hours daily.
Maintain a respectful attitude with guests, colleagues and staff.
Be punctual in fulfilling the assigned shifts.
Inform in advance of any absence or delay.
Keep work areas clean and tidy.
Take care of the hostel's facilities, furnishings and equipment.
Do not consume alcohol or drugs during the volunteer shift nor report to work under their influence.
Maintain the confidentiality of guest and establishment information.
Follow the instructions of the hostel managers.
Use resources properly to avoid waste of water, electricity and materials.
Maintain good hygiene and appropriate personal presentation during shifts.
Do not receive visitors in work areas without authorization.
Immediately report any accident, damage or situation that affects the safety of the hostel or guests.
