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Help us create beautiful experiences by welcoming guests, providing attentive service, and coordinating our visitors' activities.
25 hours of help per week
Administration: Help with booking systems and payments.
Reception: Help with check-ins, check-outs and guest assistance.
2 days off per week
Private Room: You will have a bed in a private room. In other words, a room just for you.
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Breakfast: You are entitled to a free breakfast, every day of your stay.
Lunch: You are entitled to a free lunch, every day of your stay.
Dinner: You are entitled to a free dinner, every day of your stay.
Discounts on Tours: Get discounts for tours and excursions around town.
Free Laundry: You can use our laundry room freely.
Bikes at your disposal: You can use our bikes any time you want.
Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.
Basic Internet Access: Basic speed internet for you to work remotely
Dedicated Workspace: Specific space for you to work remotely
Fluent English and Intermediate Spanish
Between 18 and 40 years old
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
At En Passiflora Lodge Tambopata we are looking for an organized, proactive person with a service vocation who wants to join our team in the heart of the Peruvian Amazon.
As a member of the reception and operations area, you will be one of the first contacts of our guests, helping to make each experience warm, organized and unforgettable.
What will you do?
Greet guests and assist in the check-in and check-out process.
Provide information about the lodge, the facilities and the available activities.
Coordinate with the operations team the daily scheduling of tours.
Confirm departure times, transportation and meals for visitors.
Maintain constant communication with guides, drivers and other lodge areas to ensure that each service runs smoothly.
Assist in organizing reservations and responding to guests' inquiries.
Collaborate in simple administrative tasks and in solving unforeseen issues during daily operations.
We are looking for responsible, respectful and committed people to sustainable tourism. We expect all volunteers to contribute to maintaining a collaborative work environment and an excellent experience for our guests.
Rules
- Punctually comply with the established work schedules.
- Maintain a friendly, respectful and professional attitude with guests and colleagues.
- Take care of the lodge facilities, equipment and materials.
- Keep the reception and work areas clean and organized.
- Immediately report any incident or operational problem.
- Respect the lodge's safety and conduct rules.
- Do not consume alcohol or substances that affect performance during working hours.
- Maintain the confidentiality of guest and company information.
- Represent Passiflora Lodge with a positive and responsible attitude.
Expectations
- Provide warm and attentive service to each guest.
- Communicate clearly with the team to ensure good coordination of the tours.
- Show initiative to resolve small problems and help when needed.
- Be willing to learn about the operation of an ecolodge and tourism in the Amazon.
- Adapt to a natural environment, where schedules may change according to weather or operation needs.
- Work as a team, collaborate with other areas and maintain an open attitude to learning.
- Contribute to creating a memorable experience for visitors through close, organized and cordial treatment.
