🏡🌍 Hostel Host & Guest Assistant – Welcome Travelers & Create Great Experiences
The experience
Join our team and help create a welcoming atmosphere for travelers from around the world! Assist with guest check-ins, share local recommendations, support the daily upkeep of the hostel, and encourage a friendly social environment. If you enjoy meeting new people and making guests feel at home, we'd love to have you!
What you offer
4 hours of help per day
Night Shift:
Help with night shift tasks and create a relaxing environment for guests.
Cleaning:
Help clean the kitchen, bedrooms, bathrooms and common areas.
Housekeeping:
Help with changing the bed linens and general housekeeping.
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
4 days off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Free Laundry:
You can use our laundry room freely.
Fast Internet Access:
High-speed internet for you to work remotely
Requirements
Beginner English
Over 18 years old
Welcomes solo volunteers, couples, and partners of volunteers
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
As a Hostel Host & Guest Assistant, you’ll be an essential link between our team and our guests—making sure people feel welcomed, informed, and supported during their stay. In return, you’ll get to live in a dynamic environment, meet incredible travelers, and gain hands-on experience in hospitality operations.
Activities & Shift
Daily tasks revolve around guest engagement and general hostel care:
Guest Interaction: Greeting incoming guests, helping them get settled, and sharing local tips, map highlights, and recommendations.
Hostel Upkeep: Assisting with general tidying, fixing beds, and ensuring the common spaces stay social and welcoming.
Social Vibe: Helping organize informal gatherings or group outings (e.g., city walks or social evenings) to bring guests together.
Rules
Punctuality & Reliability: Show up on time for your scheduled shifts ready to engage.
Respect & Inclusivity: Maintain a positive, respectful, and open attitude toward all guests and staff members.
Cleanliness: Keep your own personal living space clean and tidy as an example for guests.
Quiet Hours: Respect hostel quiet hours during night shifts or late hours.