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As a volunteer, you'll work directly alongside our local Indonesian team, joining community hangouts, collaborating on local events, and being a genuine bridge between international travelers and the real Malang. You will live like a local here. Malang is one of Indonesia's most vibrant cities, but most travelers rush past it on their way to Bali or Bromo without ever connecting with the people who actually live here. You change that.
25 hours of help per week
Administration: Help with booking systems and payments.
Reception: Help with check-ins, check-outs and guest assistance.
2 days off per week
Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.
Lunch: You are entitled to a free lunch, every day of your stay.
Dinner: You are entitled to a free dinner, every day of your stay.
Discounts on Tours: Get discounts for tours and excursions around town.
Free Laundry: You can use our laundry room freely.
Bikes at your disposal: You can use our bikes any time you want.
Language lessons: Take free language classes at our place.
Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.
Certificate: Get a certificate of completion after you finish your experience.
Fast Internet Access: High-speed internet for you to work remotely
Beginner English
Over 18 years old
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
Depending on your role, your days will include a mix of:
Front Office: welcoming guests, handling check-ins, answering questions, giving local recommendations, and making sure every person who walks through our door feels genuinely taken care of
You won't be doing admin in a back office. You'll be on the floor, with people, making things happen.
✅ ACTIVITIES & SHIFT CHECKLIST
Shift Hours: Monday – Friday, 5 hours/day
Days Off: Saturday & Sunday (yours completely)
Minimum Stay: 2 weeks
FRONT OFFICE HOST
1. Welcome and check in arriving guests
2. Give local recommendations and answer guest questions
3. Report any guest issues or complaints to manager
4. Assist guests with tour bookings and activity planning
5. Handle check-outs and collect feedback from departing guests
1. Arrive on time and ready for your shift
2. Hand over important updates to the next staff/volunteer before leaving
3. Keep all guest areas clean, organized, and welcoming
4. Represent Casa de Vie values, warm, honest, energetic, genuine
5. Treat all guests, staff, and fellow volunteers with respect, always, regardless of mood or circumstances
6. Discrimination of any kind (race, gender, religion, nationality, sexual orientation) will result in immediate termination of your volunteer program
7. Minimum stay of 2 weeks must be honored; leaving early without a valid reason forfeits your benefits
