Reception and guest service at an oceanfront resort
The experience
We are an oceanfront resort in Quequén and we’re looking for a traveler to cover shifts at the reception. Your role: welcome guests, manage check-in and check-out, answer questions, and guide them about the resort, the area, the beaches, and activities. You’ll be the visible face that helps every stay start well. We’re looking for someone sociable and organized. In return: accommodation, meals, and free time for the beach and surfing. Join us!
What you offer
24 hours of help per week
Night Shift:
Help with night shift tasks and create a relaxing environment for guests.
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
2 days off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Team Dorm:
You will have a bed in a shared room, which means you will share the same room with other people.
Lunch:
You are entitled to a free lunch, every day of your stay.
Bikes at your disposal:
You can use our bikes any time you want.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Certificate:
Get a certificate of completion after you finish your experience.
Fast Internet Access:
High-speed internet for you to work remotely
Requirements
Intermediate Spanish
Between 24 and 50 years old
Welcomes solo volunteers, couples, and partners of volunteers
Travel insurance
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
You're part of the Monte Pasubio team during your stay, covering shifts at the complex reception. Upon arrival we hold a welcome talk and an induction so you know how the complex operates, the booking system, the facilities and the area, so that you can assist guests safely. We care that every guest feels well welcomed and well informed from the first moment. Outside your shift you have plenty of free time to enjoy the beach, surfing and explore the surroundings. Meals are offered only on work days, in the form of a meal box corresponding to the shift you collaborate in (breakfast is not provided).
Activities & Shift
Your main task is to cover the reception shift: greet arriving guests, manage check-ins and check-outs, and be the point of contact for their inquiries during their stay. You also provide guidance and information about the complex, its services, the area, the beaches and the walks, and help spread the activity schedule so guests make the most of their stay. The collaboration is 20 hours per week, organized into reception shifts that we define together on arrival, with 2 days off per week. We are looking for someone punctual, tidy, and with a warm, friendly manner with people.
Rules
We seek a respectful coexistence with the team and guests. We ask for: punctuality and commitment to the agreed reception shifts, taking care of the spaces, materials and information of the complex, handling guests' data discreetly, giving advance notice of any changes to your collaboration days, and having a valid travel insurance during your stay. Smoking is not allowed outside designated areas. The rest we can discuss on your arrival — we are a small and direct team.