Some content was translated automatically. Show original
Become the face of our hostel! You will welcome travelers from around the world, help create a great first impression. Your responsibilities will include:
• Welcoming guests during check-in and check-out.
• Answering questions and sharing local recommendations.
• Assisting with reservations and reception tasks.
• Responding to guest requests and helping solve day-to-day issues.
• Serving the bar, helpgin with morning coffee.
28 hours of help per week
Housekeeping: Help with changing the bed linens and general housekeeping.
Administration: Help with booking systems and payments.
Reception: Help with check-ins, check-outs and guest assistance.
2 days off per week
Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.
Breakfast: You are entitled to a free breakfast, every day of your stay.
Free Laundry: You can use our laundry room freely.
Free Tours: We’ll take you on tours and rides around town. For free!
Free Events: Get free entrance for the best events in town.
Fast Internet Access: High-speed internet for you to work remotely
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
Welcome to our hostel in the heart of Antigua Guatemala! We are building more than just a place to stay—we are creating a community where travelers, volunteers, and locals can connect through culture, hospitality, great coffee, and unforgettable experiences.
Our volunteer program is designed to offer a genuine cultural exchange. In return for a few hours of help each day, you will receive accommodation, become part of our international team, and gain hands-on experience in hospitality while exploring one of Central America’s most beautiful destinations.
We believe in creating a positive, respectful, and collaborative environment where everyone contributes to making our hostel feel like home. Volunteers work alongside our staff, participate in daily operations, and have the opportunity to meet travelers from all over the world.
In this role, your help will directly contribute to the guest experience and the welcoming atmosphere that makes our hostel special.
We encourage initiative, creativity, and teamwork. If you have ideas for activities, events, or ways to improve the guest experience, we would love to hear them. Our goal is for every volunteer to leave with new skills, lifelong friendships, and unforgettable memories. 🌋
This role is ideal for someone who is friendly, responsible, communicative, and enjoys meeting people from different cultures🌎
Volunteers help approximately 24–30 hours per week, spread across 4–5 days depending on the role and the hostel’s needs.
Shifts are scheduled in advance and may include mornings, afternoons, evenings, weekends, or holidays, as these are often our busiest times.
At the beginning of your stay, you will receive an orientation to help you understand your responsibilities, our operating procedures, and the hostel’s culture.
Your daily tasks may include:
• Welcoming guests and assisting with check-in and check-out.
• Answering questions and providing recommendations about Antigua.
• Helping with reservations and general reception duties.
• Preparing coffee and beverages.
• Responding to guest requests and helping solve day-to-day issues.
• Supporting housekeeping coordination when needed.
• Helping organize events and activities.
• Maintaining the reception and common areas clean and organized.
• Creating content for the hostel.
• Supporting general hostel operations.
We value teamwork, flexibility, and clear communication. Some days may be busier than others, and volunteers are expected to support one another whenever needed to ensure guests have the best possible experience.
Your free time is yours to enjoy! Explore Antigua, hike nearby volcanoes, visit local markets, take Spanish classes, or simply relax and connect with fellow travelers.
• Treat guests, staff, fellow volunteers, and the local community with kindness and respect.
• Be punctual and arrive on time for every scheduled shift.
• Communicate as early as possible if you are sick or unable to work.
• Follow all hostel procedures and safety guidelines.
• Keep the volunteer accommodation and shared spaces clean and organized.
• No illegal drugs are permitted on the property.
• Alcohol consumption is not allowed during working hours or while on duty.
• Wear appropriate clothing and maintain a clean, professional appearance during shifts.
• Respect quiet hours and the privacy of guests and other volunteers.
• Help create an inclusive and welcoming environment where everyone feels comfortable, regardless of nationality, gender, religion, or background.
• Intentional damage, theft, violence, harassment, or repeated failure to meet responsibilities may result in the termination of the volunteer exchange.
•Most importantly, bring a positive attitude, be open to learning, and enjoy being part of our community! 😊
Many worldpackers have been applying to this position recently. The host will probably not be able to respond to all of the applications, so we recommend that you also apply to other hosts in our community and not just this one :)
