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Are you passionate about tourism, customer service, and experiences in nature? At Vitamonti we are looking for a proactive, responsible person with a desire to learn to join our team in the heart of the Andes, in Cajón del Maipo, Chile.
This volunteer opportunity is designed for people who want to live an authentic mountain tourism experience in Lo Valdés, Cajón del Maipo, Chile.
5 hours of help per day
Kitchen Hand: Help prepare, finish and serve meals.
Housekeeping: Help with changing the bed linens and general housekeeping.
Administration: Help with booking systems and payments.
Reception: Help with check-ins, check-outs and guest assistance.
2 days off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Breakfast: You are entitled to a free breakfast, every day of your stay.
Lunch: You are entitled to a free lunch, every day of your stay.
Dinner: You are entitled to a free dinner, every day of your stay.
Free Laundry: You can use our laundry room freely.
Free Hiking Tours: We’ll take you on excursions and hikes around town. For free!
Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.
Fast Internet Access: High-speed internet for you to work remotely
Beginner English or Intermediate Spanish
Between 18 and 50 years old
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
Main responsibilities
Management of reservations, modifications, cancellations and guest inquiries.
Handling messages and requests via social networks, WhatsApp, email and booking platforms.
Administrative support and updating availability calendars.
Welcoming guests during check-in and assisting during check-out.
Explanation of the facilities, services and activities available at Vitamonti.
Customer service and resolving inquiries during guests' stay.
Support in managing and controlling inventories of supplies and equipment.
Collaboration with operational and front desk tasks to guarantee an excellent guest experience.
Support to the cleaning team during periods of high occupancy or demand, helping distribute workload when necessary.
Occasional collaboration in the preparation and organization of foods, breakfasts or ancillary services.
General support in different areas of the project according to daily needs.
Profile we are looking for
An organized, responsible person with excellent service attitude.
Good communication skills and dealing with people from different cultures.
Intermediate or advanced level of English (desirable).
Interest in sustainable tourism, outdoor life and nature.
Ability to work autonomously and take initiative.
Flexibility to support different areas of the project as needed.
What we offer?
The opportunity to live and work in a unique environment surrounded by the stunning landscapes of the Andes.
Hands-on experience in administration, hospitality, tourism and customer service.
Cultural exchange with national and international travelers.
Learning about ecotourism,
General Schedule
The volunteer program includes approximately 25 to 35 hours per week, distributed over 5 working days and 2 days off. Schedules may vary depending on the accommodation's occupancy, the season, and Vitamonti's operational needs.
Morning shift
10:00 – 14:00 hrs
Typical activities:
Review of reservations, check-ins and check-outs for the day.
Responding to messages on social media, WhatsApp and booking platforms.
Updating calendars and administrative management.
Reception of guests arriving in the morning.
Inventory control and updating.
Coordination with cleaning and maintenance teams.
Afternoon shift
14:00 – 20:00 hrs
Typical activities:
Reception and accompaniment of guests for check-in.
Explanation of facilities, services and activities available.
Addressing inquiries and requirements of visitors.
Management of last-minute reservations and follow-up on requests.
Support on social media and customer service.
General supervision of common areas.
Operational Support (when needed)
During periods of high demand or maximum occupancy, volunteers may collaborate with other areas to ensure an excellent guest experience:
Support to the housekeeping and cleaning team.
Preparation and organization of breakfasts or ancillary services.
Setup of spaces for activities and events.
Restocking supplies and materials.
Logistical support in daily operations.
Free time
Volunteers will have enough free time to enjoy the area, go hiking, explore the natural attractions of Cajón del Maipo, explore the Andes and share experiences with travelers from around the world.
Coexistence and Respect
Treat guests, team members and suppliers with kindness and respect at all times.
Maintain a positive, collaborative and service-oriented attitude.
Respect shared spaces and private staff areas.
Maintain open and professional communication in any situation or issue.
Responsibility and Commitment
Meet the schedules and tasks agreed.
Provide advance notice if any problem arises preventing attendance to a shift.
Take care of Vitamonti's equipment, tools and facilities.
Keep the workspace tidy and clean after each activity.
Sustainability and Environment
Use water and energy responsibly.
Respect native flora and fauna of the area.
Do not leave trash on trails, common areas or natural spaces.
Support sustainability and conservation initiatives that are part of the project.
Safety
Follow the safety instructions and protocols established by the team.
Immediately report any incident, accident or risk situation.
Do not enter restricted areas without authorization.
Alcohol and Substances
The consumption of illegal drugs is not allowed on the property.
Alcohol consumption must be responsible and never during working hours.
Present yourself to shifts in proper condition to perform assigned duties.
Vitamonti Spirit
Willingness to learn new skills and collaborate in different areas.
Show initiative when opportunities for improvement or support are identified.
Contribute to creating a memorable experience for our guests.
Enjoy the experience, connect with nature and take advantage of the opportunity to live in the Cordillera de los Andes.
