Reception and guest experiences
The experience
We are looking for a volunteer, dynamic person with good energy to help with various reception tasks and guest service at our hostel. 🌍 We value experience in customer service, a good attitude, autonomy, and a desire to meet people from all over the world. If you are friendly, resourceful, and enjoy interacting with travelers, we would love to meet you!
What you offer
25 hours of help per week
Night Shift:
Help with night shift tasks and create a relaxing environment for guests.
Cleaning:
Help clean the kitchen, bedrooms, bathrooms and common areas.
Housekeeping:
Help with changing the bed linens and general housekeeping.
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
2 days off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Free Laundry:
You can use our laundry room freely.
Pub Crawls:
Be a part of our pub crawls at local bars!
Bikes at your disposal:
You can use our bikes any time you want.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Fast Internet Access:
High-speed internet for you to work remotely
Requirements
Fluent English or Intermediate Spanish
Over 18 years old
Welcomes solo volunteers, couples, and partners of volunteers
Travel insurance
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
Hey Lola! We aim for the experience to be a real exchange: we expect a responsible, kind and proactive person, with a desire to work with guests from different countries and to be part of the team. Tasks may include reception duties, guiding guests, resolving inquiries and supporting various day-to-day needs of the hostel. We highly value autonomy, communication and good energy.
In return, we offer an international working environment, a super well-located, dynamic and friendly hostel, where you will be able to meet people from all over the world, learn about how a hostel operates and enjoy Barcelona. We expect commitment and responsibility, and on our side you will find a team available to accompany you, explain the tasks and make the experience positive for both parties.
Activities & Shift
Night shift for reception tasks
Flexible hours to be agreed to swap shifts with guests
Rules
You cannot use spaces for personal parties.
Visits only with authorization from the management team.
Drug use is not allowed at any time.