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We're looking for a charismatic, dynamic Recreation Host who will welcome guests, guide tours of the property and the surrounding nature, and coordinate beach activities: kayaking, surfing, and more. We're seeking someone with ease of speech and a true love for human contact — someone who can convey the Bon Vivant spirit from the very first minute.
20 hours of help per week
Reception: Help with check-ins, check-outs and guest assistance.
2 days off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.
Lunch: You are entitled to a free lunch, every day of your stay.
Surfboards: You can use our surfboards as much as you want.
Fast Internet Access: High-speed internet for you to work remotely
Fluent Spanish or Fluent English
Between 20 and 30 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
Flights, Travel Insurance, Internal Transportation and Visa
Conditions of collaboration between Big Bang Nature Stays and the staff/volunteer member, whose fulfillment is an indispensable requirement for staying in the program.
1. Working Hours
The hours of duties are defined according to the assigned position, establishing between 4 and 6 hours per day, 5 days a week. The punctuality in the schedule and the attire agreed with the area leader are mandatory.
2. Food
The establishment will provide the corresponding meals during the working hours, guaranteeing the wellbeing of the member while performing their duties.
3. Accommodation
* Availability: Accommodation will be provided in the staff houses, located near the property, allowing walking to the workplace.
* Conditions: The accommodation is provided in shared rooms. The dwelling is delivered fully furnished and equipped.
* Maintenance: It is the responsibility of each member to maintain the order and hygiene both of their personal space as well as the common areas (kitchen, bathrooms and break rooms).
4. Coexistence and Benefits
* Coexistence: A respectful treatment is required, taking care of rest hours and the coexistence rules. Access of people outside the staff is not allowed without prior authorization.
* Benefits: Members have access to the facilities and benefits of the program "El Buen Vivir" (including sauna, kayaking and surfing equipment, and weekly creative sessions). The use of these benefits is organized through shifts coordinated by the recreation team to not interfere with the hotel's operation.
5. Compliance
The acceptance of this agreement implies adherence to the Internal Staff and Volunteer Regulations of Bigbang Nature Stays.
1. The Heart of the Job: Experience Curator
Your main mission is to design and coordinate a tailored agenda for each guest or group, ensuring they make the most of all offerings without overwhelming them, balancing adventure with relaxation.
* Welcome and Immersion: Welcome visitors, share the place philosophy, and present the map of attractions (the labyrinth, the forest, the artworks).
* Building Itineraries: Listen to what they seek (rest, disconnection, mystery, creation) and build a daily or weekend schedule.
* Designing agendas: Create the guests' itineraries combining adventure, art and relaxation according to what they seek.
* Coordinate the circuit: Guide and schedule the key activities: the labyrinth in the forest, the treasure hunt and access to the art workshop or interactive works.
* Manage wellbeing: Administer shifts and the use of the sauna shop and the natural area (flora, wild plants).
* Be the link: Welcome people, tell them the place’s proposals and ensure each activity flows without overlapping.
In a few words: you are the experience director, responsible for ensuring guests enjoy a magical, organized stay connected with the environment.
Conduct and treatment of guests
Personal presentation with hygiene and attire appropriate to the position, as indicated by the area leader.
Treatment toward guests should always be cordial, respectful, and aligned with the Bon Vivant philosophy. Claims or conflicts are referred immediately to the area leader or Management, without arguing with the guest.
Alcohol or substances that impair work capacity are prohibited during working hours. Outside of hours, responsible consumption is expected that does not affect convivencia or the next day’s performance.
Content on personal social networks that mentions Big Bang, guests or colleagues must respect third parties’ privacy and the hotel’s image.
All inquiries or complaints are first channeled with the area leader; if not resolved, they are escalated to Management.
Sanctions regime
Minor offenses (late arrivals without notice, minor task non-compliance, repeated disorder, day off without coordination for the first time):
1st time → verbal warning, recorded by the area leader.
Recurrence → written admonition.
Major offenses (repeated absences without notice, recurrence of a minor fault, improper treatment of a guest/colleague, consumption of alcohol/substances during working hours, negligence causing damage):
1st time → written admonition + formal conversation with Management.
Recurrence → temporary suspension of benefits and/or reduction of responsibilities.
Very serious offenses (verbal or physical aggression, theft, intentional damage, harassment or discrimination, leaving the post without notice):
Immediate removal from the program, without prior sanctions.
Additional rules:
All sanctions are recorded in writing (date, reason, signature) and the person has the right to give their version before it becomes final.
