Receptionist and general duties in the camping area.
The experience
The main tasks are: Checking in and assisting campers, receiving payments, running the shop (sales and inventory), managing rental equipment (tents, blankets, sleeping mats), helping set up the tents, and basic gardening tasks.
The tasks are carried out in coordination with the team; the volunteer is not expected to do all the tasks all the time.
What you offer
20 hours of help per week
Cleaning:
Help clean the kitchen, bedrooms, bathrooms and common areas.
Administration:
Help with booking systems and payments.
Reception:
Help with check-ins, check-outs and guest assistance.
Gardening:
Help grow plants and cultivate gardens
What you get
2 days off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Tent:
You will sleep in a tent at a camping site.
Discounts on Restaurants:
Get discounts at nearby restaurants.
Discounts on Drinks:
Get discounts for drinks and beverages from our bar.
Discounts on Tours:
Get discounts for tours and excursions around town.
Free Laundry:
You can use our laundry room freely.
Free Events:
Get free entrance for the best events in town.
Language lessons:
Take free language classes at our place.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Basic Internet Access:
Basic speed internet for you to work remotely
Requirements
Fluent English or Fluent Portuguese
Between 22 and 50 years old
Welcomes solo volunteers, couples, and partners of volunteers
European Union Passport
United States visa or citizenship
Travel insurance
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
We are a private camping area on the shores of the Guatapé Reservoir. We provide camping equipment rental and guidance services, offer food services, liquor sales, and a shop with snacks and various products.
We have water experiences such as jet-skiing, wakeboarding, boat rides, paddle boarding, and rowboats. We also offer land experiences such as hiking, trekking, ATVs, horseback riding, cave expeditions, climbing, among many other activities.
Activities & Shift
The largest influx of clients is during weekends, so cleaning, reception, and camper assistance tasks will be a priority. During the week, we prioritize gardening, inventory, and property improvements/maintenance.
Rules
Smoking is permitted only in designated areas.
We constantly receive children in our camping area, so we require appropriate behavior in front of children and their parents.
Romantic advances and harassment by our volunteers toward guests are prohibited.
The inventory is under constant surveillance by security cameras; any volunteer caught stealing from the inventory will be grounds for immediate expulsion.
🌌 Rules for volunteers — Camping La Espacial
1. Respect above all
Treat guests, teammates, owners, animals, nature, and the local community with respect.
2. Compliance with schedules
Complete the agreed hours and tasks. If you need to change a schedule, notify the person in charge in advance.
3. Responsibility for tasks
Assigned activities must be carried out with a good attitude, care, and quality. If you don’t know how to do something, ask before doing it.
4. Care of the facilities
Volunteers must take care of tents, tools, bathrooms, kitchen, common areas, equipment, and other camping items. Damage caused by negligence must be reported immediately.
5. Cleanliness and order
Keep your personal space and the areas you use clean and organized.
6. Community living
Aggressive, discriminatory, disrespectful behavior or behavior that affects the tranquility of other guests is not allowed.
7. Alcohol and substances
Do not show up to work under the influence of alcohol or psychoactive substances. Consumption is not allowed during volunteer hours.
8. Campfires 🔥
Use only authorized campfire areas. Never leave a campfire burning unsupervised.
9. Reservoir and water activities 🌊
Any activity in the reservoir must be carried out following safety rules and using the corresponding protective equipment. Do not enter the water under the influence of alcohol.
10. Tools and equipment
Tools must be used only for authorized tasks and returned clean and in their place.
11. Guest privacy
Do not take photos or videos of guests or publish content where they appear without their authorization.
12. Social media 📱
Volunteers may share their experience at La Espacial, always respecting the privacy of guests and teammates and the image of the campsite.
13. Pets
Pets are not allowed in the volunteer program.
14. Accommodation
The space provided to the volunteer must be kept clean, tidy, and in good condition.
15. Visitors
Outside people are not allowed in the volunteer accommodation area without prior authorization.
16. Safety
Any accident, damage, risky situation, or problem must be reported immediately to the campsite manager.
17. Care for nature 🌱
Do not cut trees, damage plants, litter, or unnecessarily alter the fauna or flora of the place.
18. Communication
If there is any problem with a task, teammate, guest, or accommodation condition, it must be communicated directly to the person in charge before the problem grows.
19. Attitude
We are looking for helpful, responsible people, open to learning and with good energy to live together as a community.
20. Non-compliance
Repeated non-compliance with the rules may lead to termination of the volunteer position, especially when there is a risk to people, animals, facilities, or guests.
⭐ Main rule
“At La Espacial we want you to feel at home, but we also expect you to take care of this place as if it were yours.”