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Behind every shared meal at Big Bang there is organization and care. As a Kitchen & Warehouse Assistant you will manage stock control, keep kitchen spaces spotless, and assist in preparing meals for guests and staff. We are looking for someone methodical, organized, and detail-oriented, who understands that good living starts in a well-run kitchen.
Suggested requirements: experience in kitchen or warehousing (desirable).
22 hours of help per week
Cooking: Choose the menu, pick ingredients and cook delicious dishes.
2 days off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.
Lunch: You are entitled to a free lunch, every day of your stay.
Surfboards: You can use our surfboards as much as you want.
Fast Internet Access: High-speed internet for you to work remotely
Fluent Spanish
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
Workday
The workday is defined according to the assigned position, set between 4 and 6 hours daily, 5 days a week. Punctuality in the schedule and the clothing agreed with the area leader are mandatory.
Food
The establishment will provide the corresponding meals during the workday, guaranteeing the well-being of the member while performing their duties.
Accommodation
Availability: Accommodation will be provided in the staff houses, located near the property, allowing walking to the workplace.
Conditions: The accommodation is provided in shared rooms. The housing is delivered fully furnished and equipped.
Maintenance: It is the responsibility of each member to maintain order and hygiene both of their personal space and of the common areas (kitchen, bathrooms and break rooms).
Coexistence and Benefits
Coexistence: A respectful treatment is required, taking care of rest hours and the rules of coexistence. Access of people not part of the staff without prior authorization is not allowed.
Benefits: Members have access to the facilities and benefits of the program "El Buen Vivir" (including sauna, nautical equipment for kayaking and surfing, and weekly creative sessions). The use of these benefits is organized through shifts coordinated by the recreation team to avoid interfering with hotel operations.
Compliance
Compliance The acceptance of this agreement implies adherence to the Internal Staff and Volunteer Regulations of Big Bang Nature Stays.
Preparation and support in the kitchen
Mise en place: wash, peel, cut and organize ingredients before service.
Help in the preparation of simple dishes (side dishes, salads, base sauces).
Assist the cook/chef during service, bringing in inputs and utensils.
Hygiene and organization
Washing utensils, pots, pans and dishes during and after service.
Cleaning and disinfection of counters, work surfaces and equipment.
Keep the kitchen tidy during the shift (hot cleaning, not only at the end).
Stock control and storage
Receiving and arranging merchandise (verify that what was ordered matches what was received).
Stock rotation following the PEPS criterion (what comes in first goes out first) to avoid expirations.
Record shortages or supplies to restock.
Proper storage according to temperature (refrigerator, freezer, dry).
Food handling standards
Use of appropriate clothing (cap, gloves when applicable).
Separation of raw and cooked foods to avoid cross-contamination.
Compliance with the cold chain in transport and storage.
Logistical support
Collaborate in the plating for events or large services.
Support in the assembly and disassembly of food stations for events (coordinating with the Bartender/Events team).
Conduct and treatment with guests
Personal presentation with hygiene and attire appropriate to the position, as indicated by the area leader.
Treatment toward guests always cordial, respectful and aligned with the Bon Vivant philosophy. Complaints or conflicts are referred immediately to the area leader or Management, without arguing with the guest.
Prohibited: the consumption of alcohol or substances that alter the ability to work during the task hours. Outside of hours, responsible consumption is expected that does not affect convivencia or the performance of the next day.
Content on personal social networks mentioning Big Bang, guests or colleagues must respect the privacy of third parties and the image of the hotel.
All inquiries or complaints are channeled first with the area leader; if not resolved, they are escalated to Management. Sanctions regime
Minor faults (tardiness without notice, minor task non-fulfillment, repeated disorder, day off without coordination for the first time):
1st time → verbal warning, recorded by the area leader.
Recurrence → written warning.
Major faults (repeated absences without notice, recurrence of a minor fault, improper treatment of guest/colleague, consumption of alcohol/substances during task hours, damage by negligence):
1st time → written warning + formal discussion with Management.
Recurrence → temporary suspension of benefits and/or reduction of tasks of responsibility.
Very serious faults (verbal or physical aggression, theft, intentional damage, harassment or discrimination, leaving the post without notice):
Immediate separation from the program, without prior sanctions.
