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Be our front desk face, sell tours and earn commissions! PM

4.5
(2 reviews)2

The experience

Reception, sell tours and earn commissions! 🌍✨ I’m seeking a volunteer with intermediate-advanced English and hostel experience.
💼 Tasks: Reception and sale of tours (25% commission!).
⏰ Shifts: 3:30pm-8:50pm (26h/week, 1 day off). 1 or 2 induction days.
⏳ Stay: Minimum 2 weeks.
🏠 We offer: A bed in a shared room (curtain, outlet, lamp, 2 lockers), breakfast and use of kitchen/microwave during specific hours.


What you offer

26 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Fast Internet Access: High-speed internet for you to work remotely


Requirements

Intermediate Spanish and Intermediate English

Between 20 and 40 years old

Only hosts solo volunteers (doesn’t accept couples or partners)


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Be the face of our accommodation and help other travelers discover the magic of the area! We are looking for dynamic and proactive people who want to live a cultural exchange experience while boosting their skills. In this hybrid role, you will not only be a friendly host at our reception, but also a key travel agent. The best part is that we reward your effort: we offer a 25% commission for every tour package you sell, an ideal opportunity to finance your trip. We will give you a complete 2-day induction so you can learn everything about how we operate and the tours before you start. The minimum stay period is 3 weeks (evaluated at 2 weeks if your profile is ideal). We require intermediate-advanced English and some prior experience in hostels or accommodations.


Activities & Shift

You will work 32 hours per week and will have 1 day off to explore the destination. We organize two fixed shifts to coordinate according to availability: Morning Shift (7:40 AM to 1:00 PM): Guest reception, early check-ins, providing tourist information, and actively promoting the sale of our morning tours. Afternoon Shift (3:30 PM to 8:50 PM): Process check-ins/check-outs, general reception support, addressing guest questions, and closing sales of tour packages for the following days.


Rules

To ensure harmonious living and order in the hostel, we ask you to respect the following guidelines: Kitchen use: The use of the stoves/general kitchen, microwave, utensils, and laundry area is strictly subject to specific hours set by the house. Shared spaces: Keep order and cleanliness in the rest area. Your bed includes a privacy curtain, lamp, and outlet; for safety, your belongings must be kept inside your 2 large lockers. Punctuality: The reception shifts require exact handovers (7:40 AM or 3:30 PM), so punctuality is essential. Commitment and Language: Maintain a service-oriented attitude in selling tours and communicate fluently in English with international guests.