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Reception, sell tours and earn commissions! 🌍✨ I'm looking for a volunteer with intermediate-advanced English and hostel experience.
💼 Tasks: Reception and sale of tours (25% commission!).
⏰ Shifts: AM: 7:40am - 12:00pm (26/wk, 1 day off). Induction 1 or 2 days.
⏳ Stay: Minimum 2-3 weeks.
🏠 We offer: Bed in a shared room (curtain, outlet, lamp, 2 lockers), breakfast and use of kitchen/microwave at specific times.
26 hours of help per week
Kitchen Hand: Help prepare, finish and serve meals.
Tour Guide: Organize and lead tours around the city.
Administration: Help with booking systems and payments.
Reception: Help with check-ins, check-outs and guest assistance.
1 day off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Breakfast: You are entitled to a free breakfast, every day of your stay.
Discounts on Tours: Get discounts for tours and excursions around town.
Discounts on Accommodation: Get discounts for your stay in other hostels.
Certificate: Get a certificate of completion after you finish your experience.
Fast Internet Access: High-speed internet for you to work remotely
Intermediate English and Intermediate Spanish
Between 23 and 40 years old
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
Be the face of our accommodation and help other travelers discover the magic of the area! We are looking for dynamic and proactive people who want to live a cultural exchange experience while boosting their skills. In this hybrid role, you will not only be a friendly host at our reception, but also a key travel agent. The best part is that we reward your effort: we offer a 25% commission for each tour package you sell, an ideal opportunity to fund your trip. We will give you a full 2-day induction so you can learn everything about our operations and the tours before you start. The minimum stay period is 2 weeks (to be evaluated at 2 weeks if your profile is ideal). We require intermediate-advanced English and some prior experience in hostels or accommodations.
You will work 26 hours per week and have 1 day off to explore the destination. We organize into two fixed shifts to coordinate according to availability:
Morning Shift (7:40 AM to 12:00 PM): Guest reception, early check-ins, provide tourist information, and actively promote the sale of our morning tours.
Afternoon Shift (4:30 PM to 8:50 PM): Process check-ins/check-outs, general reception support, address guest questions, and close sales of tour packages for the following days.
To ensure harmonious living and order at the hostel, please follow these guidelines:
Kitchen use: The use of the burners/general kitchen, microwave, utensils, and laundry area is strictly subject to two specific schedules set by the house.
Shared spaces: Keep order and cleanliness in the resting area. Your bed includes a privacy curtain, lamp, and power outlet; for safety, your belongings must be stored in your two large lockers.
Punctuality: Reception shifts require exact handovers (7:40 AM or 3:30 PM), so punctuality is essential.
Commitment and Language: Maintain a service-oriented attitude in selling tours and communicate fluently in English with international guests.
