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Day-to-day tasks include greeting and guiding guests, assisting with check-in and check-out, responding to basic messages, providing information about the hotel and the area, and helping with small organizational tasks at the reception.
We are looking for a responsible, friendly, punctual person with a good personal presentation and a positive attitude.
25 hours of help per week
Night Shift: Help with night shift tasks and create a relaxing environment for guests.
Kitchen Hand: Help prepare, finish and serve meals.
Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.
Reception: Help with check-ins, check-outs and guest assistance.
1 day off per week
Private Room: You will have a bed in a private room. In other words, a room just for you.
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.
Breakfast: You are entitled to a free breakfast, every day of your stay.
Lunch: You are entitled to a free lunch, every day of your stay.
Free Laundry: You can use our laundry room freely.
Fast Internet Access: High-speed internet for you to work remotely
Dedicated Workspace: Specific space for you to work remotely
Intermediate Spanish or Beginner English
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
We are looking for a responsible and friendly person who wants to have an experience at a family-run hotel in Bogotá, mainly supporting the reception area and guest service.
We expect support with basic service tasks, guest orientation, organization of the reception area, and cordial communication with the team. No need to handle complex administrative decisions; the most important things are attitude, punctuality, respect, and willingness to learn.
The worldpacker can expect a calm environment, respectful treatment, initial guidance, and a real hands-on experience within the daily operation of a small hotel.
Main activities may include:
Receive and guide guests.
Assist with basic check-in and check-out procedures.
Answer simple questions from guests.
Keep the reception area organized.
Support communication between reception, rooms, and hotel services.
Collaborate with basic day-to-day tasks as needed.
Shifts are organized according to the hotel's needs and agreed in advance with the volunteer. We aim to maintain a clear, orderly, and balanced collaboration.
Be punctual and adhere to the agreed shifts.
Maintain respectful treatment of guests and the team.
Take care of personal appearance and good communication.
Do not consume alcohol or substances during shifts.
Handle guest and hotel information discreetly.
Inform in advance of any news or difficulty.
Maintain a collaborative and responsible attitude during the stay.
