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Guest Service, Concierge & Boutique Hotel Management Support


The experience

Join Casa Lamia Boutique Hotel in beautiful Manuel Antonio, Costa Rica! Help our team welcome guests, assist with check-ins, organize tours and special experiences, answer guest requests, and support daily hotel operations. We’re looking for someone outgoing, organized, proactive, and passionate about hospitality. Enjoy a private room, private bathroom, and meals while gaining hands-on boutique hotel experience.


What you offer

30 hours of help per week

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

Bartending: Make and serve drinks and help maintain the beverages inventory.


What you get

1 day off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Free Laundry: You can use our laundry room freely.

Fast Internet Access: High-speed internet for you to work remotely


Requirements

Fluent English or Fluent Spanish

Between 18 and 50 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Join Casa Lamia Boutique Hotel in Manuel Antonio, Costa Rica, and gain hands-on experience in guest service, concierge work, and hotel management support. Help our team create memorable stays while learning about boutique hospitality. We’re looking for someone warm, outgoing, organized, and proactive. In exchange for your contribution, we provide a private room with a private bathroom and meals.


Activities & Shift

Help welcome guests, assist with check-ins and check-outs, answer guest messages, coordinate tours and transportation, and organize special experiences. Support the management team with daily coordination and follow up with guests to ensure they feel well cared for. Shift times and days off will be agreed before arrival, within the hours listed for this exchange.


Rules

Be punctual, reliable, and respectful toward guests and teammates. Maintain a professional appearance during shifts, protect guest privacy, and keep your accommodation and shared spaces tidy. Follow the management team’s guidance and communicate promptly if you need help.