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Help with Reception & Guests for New Hostel | Ha Giang 🇻🇳


The experience

We're looking for friendly, positive volunteers who love connecting with guests, creating good vibes, and helping us improve through reviews and feedback. We want every guest to have an amazing experience while helping keep Ha Giang beautiful and protected. Love content creation? We can also offer a content-focused work exchange instead of regular shift work!


What you offer

25 hours of help per week

Bartending: Make and serve drinks and help maintain the beverages inventory.

Party Promoter: Help organise and promote parties and social activities.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Tours: Get discounts for tours and excursions around town.

Basic Internet Access: Basic speed internet for you to work remotely


Requirements

Intermediate English

Between 19 and 32 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

🌿 Life at Our Hostel

We’re looking for friendly, energetic volunteers to help with check-in, reception, answering guest questions, and getting everyone excited and confident for their Ha Giang Loop adventure! 🏍️ You’ll also help run activities like trivia nights and pool parties 🎉, keep the hostel clean, work alongside our team, and occasionally help serve food and drinks or share free merchandise.

📸 Content creators are welcome to discuss a content-focused exchange instead of regular shifts!

🍜 We provide: 3 meals a day, volunteer dorm accommodation, a discounted Ha Giang Loop tour, and the best staff ever…!🫶 Nice to meet you!


Activities & Shift

**activities:
Shifts of approximately 4–5 hours per day.


Rules

**rules:
Volunteer Rules & Guidelines

To keep a fun, safe, and welcoming place for everyone, please follow these simple rules:

🧼 Personal Hygiene & Cleanliness

* Maintain good personal hygiene at all times.
* Keep the volunteer dorm clean, tidy, and sanitary.

🚫 Respectful Environment

* No illegal substances on the premises.
* No inappropriate activities in the volunteer dorm.

⏰ Shifts & Punctuality

* Complete your assigned shifts of approximately 4–5 hours per day.
* Be punctual, reliable, and professional while working.

🤝 Teamwork & Guest Experience

* Treat all staff and fellow volunteers with kindness and respect.
* Always prioritise guests and their needs over socialising with friends.
* Work collaboratively to create a positive atmosphere for everyone.

🏠 Responsibility

* Any property damage will be the responsibility of the person who caused it.
* Please give at least 3 days’ notice if you plan to leave the programme.
* Nexus reserves the right to dismiss volunteers for consistently poor performance, misconduct, or causing disruption to the team or guests.

💬 Communication Is Key

* If you experience any personal or professional difficulties during your stay, please speak to a staff member. We’re here to help!

🎉 Most importantly, have fun!
Bring positive energy, make new friends, enjoy the experience, and help us make Nexus a special place for every guest and volunteer. 🫶