Experience the Colombian Caribbean from the heart of the Historic Center
The experience
We are looking for responsible, sociable, and proactive volunteers to assist at reception, welcome travelers, guide guests, assist with check-in and check-out, organize common spaces, and promote a welcoming atmosphere. 💛
What you offer
27 hours of help per week
Night Shift:
Help with night shift tasks and create a relaxing environment for guests.
Administration:
Help with booking systems and payments.
Reception:
Help with check-ins, check-outs and guest assistance.
Bartending:
Make and serve drinks and help maintain the beverages inventory.
What you get
2 days off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Breakfast:
You are entitled to a free breakfast, every day of your stay.
Discounts on Tours:
Get discounts for tours and excursions around town.
Free Laundry:
You can use our laundry room freely.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Fast Internet Access:
High-speed internet for you to work remotely
Dedicated Workspace:
Specific space for you to work remotely
Requirements
Intermediate English or Intermediate Spanish
Welcomes solo volunteers, couples, and partners of volunteers
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
Welcome to Casa Lulú, in the heart of Santa Marta's Historic Center, Colombia!
We are a hostel that welcomes travelers from different parts of the world. Our volunteering program is an opportunity to experience the Colombian Caribbean, practice languages, meet new cultures, and learn about running a tourist accommodation.
We are looking for responsible, autonomous, collaborative, and proactive people who enjoy interacting with guests and working as a team.
We want this experience to be an enriching exchange, based on respect, communication, and mutual commitment.
Activities & Shift
Activities include reception support, welcoming and guiding guests, assistance in check-in and check-out processes, handling inquiries, travel recommendations and collaboration in organizing common spaces.
They will also be able to participate in initiatives to improve travelers' experience and foster interaction among guests.
Collaboration is organized in shifts previously agreed, with a commitment of 25 hours per week and 2 days off.
We expect punctuality, responsibility and good communication during each shift.
Rules
🌴 Rules for living together and volunteering – Casa Lulú
Casa Lulú is a hostel with a calm and welcoming atmosphere, not a party hostel. We are looking for volunteers who respect our philosophy and contribute to a pleasant coexistence.
1. Drugs and substances: It is prohibited to consume, possess, distribute or market illegal drugs inside the facilities. Arriving to shifts under the influence of psychoactive substances is not allowed.
2. Alcohol: It is not allowed to consume alcohol during shifts or perform activities under their influence. Outside the collaboration hours, responsible and respectful behavior is required.
3. Visits: It is not allowed to receive external visitors or permit the entry of people outside the hostel without prior authorization by the administration. Authorized visits must respect the areas and schedules established and may not stay overnight without express authorization.
4. Quiet hours: From 11:00 p.m. you must respect the rest of the guests and colleagues. Parties, loud meetings or music at high volume are not allowed.
5. Responsibility: Fulfill punctually the shifts and agreed activities. Any absence or schedule change must be communicated promptly.
6. Coexistence: Maintain a kind and respectful treatment with guests, volunteers and staff. Aggressive, discriminatory, harassment or situations that affect the safety or tranquility of others will not be tolerated.
7. Facilities: Take care of the rooms, common spaces, equipment and furniture. Keep order and cleanliness of the spaces used.
8. Privacy and security: Respect guests' personal information. Do not share keys, access codes or internal information of the hostel.