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Join our artisanal ice cream shop by one of Guatemala's most beautiful lakes! 🌿 Learn about making ice cream and healthy products while helping us with customer service, shopping, and store organization. We mainly welcome foreign visitors and we have manuals that facilitate learning. We are looking for friendly, responsible people with initiative and a desire to explore.
24 hours of help per week
Kitchen Hand: Help prepare, finish and serve meals.
1 day off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Breakfast: You are entitled to a free breakfast, every day of your stay.
Discounts on Drinks: Get discounts for drinks and beverages from our bar.
Free Laundry: You can use our laundry room freely.
Bikes at your disposal: You can use our bikes any time you want.
Basic Internet Access: Basic speed internet for you to work remotely
Dedicated Workspace: Specific space for you to work remotely
Intermediate Spanish or Intermediate English
Between 18 and 40 years old
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
We invite you to experience an exchange program at our artisanal ice cream shop, located by the lake, in a pleasant climate. 🍦
We are looking for volunteers interested in learning about artisanal ice cream making, health, and healthy products, while they contribute to the daily activities of the business.
We have process manuals that facilitate learning and performing tasks inside the ice cream shop.
As we mainly receive foreign customers, we highly value good service, kindness, and the ability to find solutions to any issue.
We offer housing in exchange for 4 hours of collaboration, in addition to the opportunity to learn about our products and how they are made.
Main activities include:
• Assisting with store purchases.
• Attending to customers in a friendly manner.
• Keeping the space clean and organized.
• Assisting in the making of artisanal ice cream.
• Following the ice cream shop's manuals and procedures.
Shifts available:
• Morning: 10:00 a.m. to 2:00 p.m.
• Afternoon: 2:00 p.m. to 6:00 p.m.
• Night: 6:00 p.m. to 10:00 p.m.
Each shift comprises 4 hours of collaboration.
To maintain our hygiene, organization, and customer service standards, we ask:
• Avoid excessive cellphone use during activities.
• Comply with hygiene and cleanliness norms.
• Use the uniform provided by the ice cream shop.
• Keep hair tied back and well groomed.
• Keep nails short.
• Be punctual and responsible with schedules.
• Follow the instructions in the process manuals.
• Maintain a pleasant appearance and a friendly attitude toward customers.
