Night Porter & Hostel Reception Assistant
The experience
We're looking for a reliable and friendly volunteer to help with our overnight hostel operations, 2–3 shifts per week. Tasks include assisting guests with occasional late check-ins, handling minor reception administration, keeping the reception area clean and organised, and bathroom cleaning. A great opportunity to gain hospitality experience in an international hostel environment!
What you offer
20 hours of help per week
Night Shift:
Help with night shift tasks and create a relaxing environment for guests.
Administration:
Help with booking systems and payments.
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
5 days off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Dinner:
You are entitled to a free dinner, every day of your stay.
Free Laundry:
You can use our laundry room freely.
Bikes at your disposal:
You can use our bikes any time you want.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Certificate:
Get a certificate of completion after you finish your experience.
Fast Internet Access:
High-speed internet for you to work remotely
Requirements
Intermediate English
Only hosts solo volunteers (doesn’t accept couples or partners)
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
Our volunteer programme offers the opportunity to experience hostel life while becoming part of an international hospitality team. Volunteers help support our overnight operations, working alongside the hostel team to ensure guests have a comfortable and welcoming stay.
The position involves 2–3 shifts per week, with responsibilities focused on basic reception duties, assisting guests and keeping shared areas clean and presentable. We value reliability, a positive attitude and a willingness to help
Activities & Shift
Volunteers will work 2–3 overnight shifts per week. Daily activities include:
Assisting guests with occasional late check-ins and arrivals.
Answering basic guest questions and providing assistance when needed.
Handling minor administrative tasks at reception.
Keeping the reception desk and surrounding areas clean and organised.
Performing light cleaning of shared bathrooms when necessary.
Ensuring common areas remain tidy throughout the night.
Tasks will vary depending on guest arrivals and the needs of the hostel. Instructions and guidance will be provided by the team.
Rules
Be punctual and reliable for all agreed shifts.
Treat guests, colleagues and fellow volunteers with respect.
Maintain a friendly and professional attitude when interacting with guests.
Follow hostel procedures and instructions provided by management.
Keep guest information and personal details confidential.
Keep work areas clean, tidy and organised.
Communicate any problems, incidents or concerns to the hostel management.
Take responsibility for completing assigned tasks during your shift.
A positive attitude, common sense and willingness to work as part of a team are essential.